Level 2 Certificate in Cleaning Knowledge and Skills
Due to covid-19, unfortunately we are unable to deliver this course as it requires you to demonstrate your skills to an appropriate witness. We want to ensure you are not putting yourself and others at risk. If you would like to be notified when it is available to study, please register your interest.
To be eligible for funding you must be aged 19 or over, have been living in the European Union for the last 3 years and have not previously completed the course you are wanting to enrol on.
If you do not complete the course, you may be liable to a £100 resource and registration fee.
This qualification aims to develop your understanding of the principles of decontamination and improve your practical skills, such as cleaning and waste management. This course will also expand your knowledge of health and safety and provide insight into infection control and regulations, such as RIDDOR and COSHH. Furthermore, unlike some other cleaning training courses, this course is available via distance learning – with no need to attend classroom/training sessions.
Please note: To complete this course, you will need to be observed by a witness completing specific cleaning skills as part of Unit 6. You will either need to be in a workplace where a manager or supervisor could be your witness, or if you are not currently in employment, you will need to have access to an appropriate witness who can observe you completing cleaning skills.
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Unit 1: Dealing with routine and non-routine waste
In this unit, you will identify different types of waste and discover the procedures for handling and transferring hazardous and non-hazardous waste.
Unit 2: Health and safety for the cleaning and support services industry
Within this unit, you will develop your understanding of health and safety legislation and regulations that apply to the cleaning and support services industry. This unit also highlights the importance of the correct use of equipment, materials and chemicals and Personal Protective Equipment (PPE).
Unit 3: Working with customers and others in the cleaning and support services industry
In this unit you will discover how to communicate appropriately with customers and contribute to effective teamwork. You will also develop your understanding of the importance of positive behaviour and attitudes, procedures for handling difficult customer situations and reasons to adapt communication to different audiences.
Unit 4: Infection control, RIDDOR and COSHH in cleaning settings
This unit will develop your understanding of infection control principles and how these apply in cleaning settings. You will also discover the responsibilities of your role with regards to the Reporting of Injuries, Dangerous Diseases and Occurrences Regulations (RIDDOR) and the Control of Substances Hazardous to Health (COSHH).
Unit 5: Principles of decontamination, cleaning and waste management
This unit will develop your understanding of the importance of maintaining a clean environment. This unit covers workplace cleaning schedules and procedures which should be followed if you have concerns over standards of hygiene. You will also discover the principles of decontamination processes and effective waste management.
Unit 6: Cleaning of interiors and washrooms
This unit will ensure that you are able to prepare for cleaning of interiors and washrooms. You will discover the importance of cleaning procedures, using the correct methods and cleaning to prescribed standards.
This unit requires a line manager or supervisor to observe you whilst demonstrating particular tasks in your role before completing a witness observation form. The witness observation form will act as evidence to prove that you are capable of certain skills.
The benefits of this course include:
This qualification could assist you in gaining the following employment opportunities and potential salaries:
Janitor – up to £19,495
Cleaner – up to £20,901
Once you have completed this course, you could progress on to the following:
COSHH Risk Assessment (CPD Certified)
Certificate in Falls Prevention Awareness
Certificate in the Principles of the Prevention and Control of Infection in Health Care Settings
Certificate in Understanding Retail Operations
|Full cost||Direct debit||Fully funded|
|£375||Initial payment of £37.50, 3 monthly payments of £112.50||To be eligible you must: