Did you know that 81% of customers would be willing to pay more in order to receive superior customer service? To celebrate National Customer Service Week we\'); ve listed our top five customer service essentials:
1. Clear communication
2. Know your customer
3. Balance Expectations
4. Deal with complaints professionally
5. Build customer relationships to encourage repeat business
Do you want to develop your customer service skills further? The Skills Network has a range of innovative and engaging courses, starting from Â£25.
For more information please call 01757 606 655 or click here to email Corporate@TheSkillsNetwork.com