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Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace

Course Overview

1 in 4 people will experience a mental health problem in any given year. They range from common problems, such as depression and anxiety, to rare problems like schizophrenia and bipolar disorder. Mental Health First Aid is a growing phenomenon to help tackle the mental health crisis.

This online qualification is helpful for anyone wanting to understand mental health first aid and how to care for those with mental ill health in a variety of settings. It’s also valuable for anyone planning a career that requires an understanding of mental ill health and is looking to qualify in this.

The course is suitable but not limited to those who may interact with individuals with mental health issues and support needs in their day-to-day lives, such as customer service, housing, hospitality, travel and tourism, sport and recreation and the voluntary sector.

Please note: Learners must have appropriate access to Microsoft Word and Microsoft Powerpoint to complete the assessment tasks related to this course.

Key Information

Course Length
8 to 12 weeks

Course Level
Level 2

Awarding Body

Learning Method(s)
Online materials
Online assessment

For Individuals


  • Fully online course
  • Study from anywhere, at any time
  • Gain an accredited Level 2 qualification
  • Nationally recognised
  • Access to an award-winning e-learning platform
  • Unlimited support from qualified tutors
  • Receive a digital e-certificate upon completion
  • Only available in England
  • No hidden costs

Cost and Funding Information

Course Price

Funded Course
England Only

Study this course

Apply today and begin your journey to qualification

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Buy the course today and begin your journey to qualification

Unit 1: Exploring mental health

Unit 1 summary:

  • Section 1: Know what is meant by mental health and mental ill health
  • Section 2: Understand factors which may contribute to mental ill health
  • Section 3: Understand types of mental ill health in individuals
  • Section 4: Understand actions to take when an individual is facing a mental health crisis

Unit 2: Understand how to support individuals with mental ill health

Unit 2 summary:

  • Section 1: Understand the importance of positive relationships
  • Section 2: Understand the importance of a person-centred approach to supporting mental ill health
  • Section 3: Understand own responsibilities and limitations in relation to the mental health of others and how to protect own mental health when supporting others
  • Section 4: Understand the impact of attitudes and perceptions of mental health for individuals and organisations

Unit 3: Understand a mentally healthy environment

Unit 3 summary:

  • Section 1: Know about the legislative framework relevant to mental health
  • Section 2: Understand mentally healthy environments
  • Section 3: Understand the importance of having a wellness action plan

For Businesses

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Frequently asked questions