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Level 3 Certificate in Principles of Leadership and Management

Course Overview

This qualification is designed to provide the thorough knowledge of the key methods used to organise, manage and motivate work teams. Learn key skills relating to inductions, stress management and discipline within the workplace. This qualification will cover the knowledge needed to work as a successful manager or effective leader, and is ideal for anyone wanting to enter, or progress into a new career role.

Please note: this course requires a role working within a managerial or team leader job role.

Key Information

Course Length
20 weeks

Course Level
Level 3

Awarding Body
ILM

Learning Method(s)
Online materials
Online assessment

For Individuals

Benefits

  • Fully online course
  • Study from anywhere, at any time
  • Gain an accredited level 3 qualification
  • Nationally recognised
  • Access to an award-winning e-learning platform
  • Perfect for beginners
  • Unlimited support from qualified tutors
  • Receive a digital e-certificate upon completion
  • No hidden costs

Cost and Funding Information

Course Price
£549.00

Loan Price
£724.00

Direct Debit
Yes

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Unit 1: Solving problems and making decisions

This unit introduces you to the ways that you can recognise, investigate and analyse problems in order to resolve them using various techniques such as creative thinking or brainstorming. You will look at the difference between data and information and learn how to interpret these.

Unit 2: Planning and allocating work

Within this unit you will identify organisational targets relevant to your team, learn how to set objectives, allocate work and monitor planned activity to achieve those targets. You will also gain an understanding of how to improve performance.

Unit 3: Understanding conflict management in the workplace

This unit will introduce you to possible causes of conflict in the workplace and how conflict can affect individual and team performance. Within this unit, you will also consider techniques which could be used to minimise and resolve issues in the workplace and how, as a manager, you could promote positivity.

Unit 4: Understanding stress management in the workplace

Throughout this unit you will learn to recognise the symptoms of stress in yourself and in others. You will examine the causes and impact of stress in an organisation and discover stress management techniques, alongside an understanding of your responsibilities as a manager.

Unit 5: Understanding discipline in the workplace

This unit covers the legal aspects of the disciplinary process and how to deal with issues using an organisation’s policies and procedures as a guide. You will develop your understanding of the purpose of disciplinary procedure and identify the skills needed as a manager to monitor discipline in the workplace.

Unit 6: Understanding the induction of new staff in the workplace

This unit highlights the importance of an effective induction for new starters and legal aspects which should be included in the induction process. You will also discover methods which can be used to evaluate the effectiveness of an induction and how to monitor progress during induction.

Unit 7: Understanding performance management

You will gain an understanding of the value of formal and informal performance assessment in the workplace. This unit will also develop your knowledge of fair and objective assessment techniques and how to set objectives and monitor performance against agreed standards.

Unit 8: Understanding organising and delegating in the workplace

In this unit, you will gain an understanding of how to make effective use of your team’s individual knowledge and skills to efficiently plan and achieve objectives. This unit also introduces you to techniques which can be used to delegate, identify and overcome barriers to delegation.

Unit 9: Leading and motivating a team effectively

This unit will equip you with the knowledge and skills needed to communicate an organisation's vision and strategy to your team, motivate team members, and establish a common sense of purpose, commitment and developing teamwork.

Unit 10: Understanding leadership

This unit will underpin your knowledge of leadership styles and teach learners to consider the possible positive and negative effects of certain leadership styles within the workplace. Learners will assess their own leadership behaviours and potential by analysing themselves in context and gaining feedback.

For Businesses

With our combination of market-leading learning resources, exceptional customer service and award-winning LMS solutions, we are confident we can assist with your education and training delivery needs.

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