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Level 2 Certificate in Understanding Behaviour that Challenges

Course Overview

Explore the concept of behaviour that challenges, including why people behave the way they do and develop skills to manage challenging behaviour in an appropriate way. Learn the causes and impact of challenging behaviours, providing both an individual or an employer with skills to proactively manage challenges and support positive behaviour. Skills in this provide employment opportunities in Health and Social Care roles as well as providing suitable training for those working in Education.

This course is equivalent to a level 5 in Scotland based on the Scottish Credit and Qualification Framework.

Key Information

Course Length
8 to 12 weeks

Course Level
Level 2

Awarding Body
(E-certificates upon achievement)

Learning Method(s)
Online materials
Online assessment

For Individuals


  • Fully online course
  • Study from anywhere, at any time
  • Gain an accredited level 2 qualification
  • Equivalent to a Scottish level 5 based on the Scottish Credit and Qualification Framework
  • Nationally recognised
  • Access to an award-winning e-learning platform
  • Perfect for beginners
  • Unlimited support from qualified tutors
  • Receive a digital e-certificate upon completion
  • No hidden costs
  • Cost and Funding Information

    Course Price

    Direct Debit

    Funded Course
    England and Scotland Only

    Study this course

    Apply today and begin your journey to qualification

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    Buy the course today and begin your journey to qualification

    Unit 1: Understand behaviour that challenges

    Learn about how behaviour can be perceived as challenging and discover the underlying issues that affect behaviour. Discover the impact challenging behaviour can have on others.

    Unit 2: Understand how to support positive behaviour

    Identify behavioural changes and triggers that may escalate behaviour. Consider strategies and support plans that can promote positive behaviour. Throughout this unit, gain an understanding of legislation that protects the rights of the individual.

    Unit 3: Understand the importance of effective communication and the management of behaviour that challenges

    Develop an understanding of the impact communication can have on the management of behaviour that challenges. Discover how positive reinforcement and other techniques can de-escalate behaviour.

    Unit 4: Understand the role of reflection and support for those involved in incidents of behaviour that challenges

    Learn the importance of reflection following an incident of behaviour that challenges. This unit focuses on understanding the consequences of your actions and how to maintain your own well-being.

    For Businesses

    With our combination of market-leading learning resources, exceptional customer service and award-winning LMS solutions, we are confident we can assist with your education and training delivery needs.

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    Frequently asked questions