Level 2 Certificate in Principles of Business Administration
Course Overview
This qualification will give you the underpinning knowledge that is required to ensure you can successfully work in a range of different environments in a business administration role. You will develop essential knowledge of how to carry out administrative tasks such as how to manage information and supporting events. You will also learn how to apply your knowledge in a variety of industries and job roles.
In England, you will gain an accredited Level 2 qualification.
In Scotland, this course is comparable to a Level 5 based on the Scottish Credit and Qualification Framework. Upon completion of the course, learners in Scotland will receive a digital e-certificate issued by your college.
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Key Information
Course Length
8 to 12 weeks
Course Level
Level 2
Awarding Body
TQUK
(E-certificates upon achievement)
Learning Method(s)
Online materials
Online assessment
For Individuals
Benefits
The benefits of this course include:
Cost and Funding Information
Course Price
£299.00
Direct Debit
Yes
Funded Course
England and Scotland Only
Study this course
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Unit 1: Principles of providing administrative services
This unit will develop knowledge on a range of administrative support tasks as well as meeting types, different mail services and how to organise travel and accommodation. This unit also covers the impact of delivering poor customer service.
Unit 2: Principles of business document production and information management
This unit will provide an understanding of how to prepare and distribute business documents and identify how information is managed in business organisations.
Unit 3: Understand employer organisations
This unit will provide an understanding of different organisational structures and the organisational environment.
Unit 4: Understand communication in a business environment
This unit looks at the skills of written and verbal business communication, including identifying appropriate body language and tone of voice when communicating verbally.
Unit 14: Social media
This unit covers the opportunities and threats associated with using social media and the application of social media within a business.
Unit 15: Safe use of online and social media.
This unit covers the safe use of social media platforms, how to adopt appropriate security methods to safeguard your systems and data, threats on the internet and how to protect your online devices from online security attacks and fraud. This unit will also cover the implications of entering personal information onto social media sites and the legal measures that address the protection of data.
Personal Assistant – up to £30,000
Receptionist – up to £24,000
Administrator – up to £19,000
Once you have completed this course, you could progress onto the following:
Certificate in Principles of Customer Service
Certificate in Principles of Team Leading
Certificate in Principles of Customer Service
Certificate in Principles of Leadership and Management
| Full cost | Direct debit | Fully funded |
|---|---|---|
| £249 | Initial payment of £24.90, 3 monthly payments of £74.70 | To be eligible you must:
|
For Businesses
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