team | Leader | skills

CPD Conflict Management

This online conflict management course aims to give your learners the knowledge and understanding to manage conflict in many forms, as well as teaching them how to best positively support individuals and develop team leader skills – essential skills for anyone looking to move into a team leading or management position.


Section 1: Identifying and resolving conflicts

In this section, your learners will develop knowledge and understanding of managing conflict and supporting individuals, as required by a practising or potential first line manager.

Key Information

Course Length 4 hours
Learning Method(s)

Online learning
materials with
online assessment



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