This short, performance management skills course will build your employees’ knowledge of the core skills needed to manage performance and underperformance and to give feedback in the workplace.

Section 1: The importance of effective performance management

In this section, your employees will learn about formal and informal performance assessment in the workplace and the line manager’s role in performance management.

Section 2: How to manage the performance of individuals in the team

Your employees will cover ways of ensuring fair and objective formal assessment takes place, how to set SMART objectives and performance standards for a team member, and how to measure performance.

Section 3: Feedback in the workplace

Your employees will discover the importance of feedback in improving performance and how to give feedback effectively.

Section 4: Managing underperformance

This section covers the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.

Benefits of this performance management skills course:

Employees can learn from their own home, in their own time

Employees get access to award-winning learning and assessment materials.

Once your employees have completed this course, they could progress on to the following: