Skills Needed For Stewarding

Level 2 Extended Certificate in Understanding Stewarding at Spectator Events

This stewarding course aims to provide your learners with the skills and knowledge needed to seek a career as a steward at spectator events. In this stewarding course, your learners will develop their knowledge and understanding of the key concepts which underpin spectator control, monitoring crowds, controlling spectator movement, communication, teamwork and health and safety.

This stewarding course covers the following:

Unit 1: How stewards control the entry, exit and movement of spectators at events

In this unit your learners will covers the knowledge and understanding that stewards at spectator events require, including controlling the entry, movement and exit of people at spectator events, recognising and responding to illegal and prohibited items, giving spectators information and helping them with their problems and dealing with challenging customer behaviour.

Unit 2: How stewards monitor crowds and respond to potential crowd problems at spectator events

This unit covers the knowledge and understanding that stewards at spectator events require, including recognising and responding to crowd problems and illegal and unsociable behaviour.

Unit 3: How stewards prepare for spectator events

In this unit your learners will cover the knowledge and understanding that stewards at spectator events require, including their roles and responsibilities, how they should prepare for spectator events and checking a venue for hazards.

Unit 4: How to respond to injuries, illnesses and other emergencies in active leisure and learning

In this unit your learners will develop the knowledge and understanding required to deal with injuries and illnesses on a ‘first on scene’ basis and respond to other types of emergencies, such as missing persons, fire, and security alerts.

Unit 5: Understand how effective teams woek

In this unit your learners will learn about the meaning of teamwork, the roles and responsibilities of team members, and working and reviewing performance within a team.

Unit 6: Health and safety in a work environment

This unit covers the health and safety legislation and requirements in a work environment, and how to recognise and manage risks. Your learners will also learn about the different roles and responsibilities for health, safety and welfare in a work environment.

Unit 7: Fire safety principles

Within this unit learners will learn about the hazards and risks associated with fire in the workplace, understanding how to control fire risk and understanding the principles and practice of fire safety management. This unit also covers the misuse of pyrotechnics.

Unit 8: Safeguarding children and vulnerable people at spectator events

In this final unit your learners will learn about professional practice when safeguarding children and vulnerable people, their safeguarding and protection responsibilities, and procedures for reporting or disclosing safeguarding concerns.

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