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Business Essentials Programme

Course Overview

Gain a range of business skills, knowledge and understanding in a number of subject areas with our online Business Essentials programme. Designed to develop the key skills and knowledge needed to enhance success and progress careers, this programme can be tailored to suit individual needs.

Key Information

Course Length
12 weeks

Course Level

Learning Method(s)
Online materials
Online assessment

For Individuals


  • Automatic enrolment with an immediate start
  • Fully online course
  • Study from anywhere, at any time
  • Perfect for an introduction or refresher in a subject
  • A great addition to a CV
  • Receive a digital e-certificate upon completion
  • Nationally recognised
  • Access to an award-winning e-learning platform
  • No hidden costs

Cost and Funding Information

Course Price

Study this course

Buy the course today and begin your journey to qualification

Workplace Awareness

Understand the importance of equality and diversity in the workplace, whilst also considering the general safety and well-being of the workforce. Gaining a key understanding of cleaning knowledge and infection control in relation to the workplace. This section includes equality and diversity in the workplace, rights and responsibilities, fire safety management, the importance of DSE risk assessments, the importance of COSHH risk assessments, controlling risks from hazardous substances, applying safe manual handling principles, and minimising waste.

Personal Health and Well-being at Work

Gain an understanding of the benefits of a healthy and harmonious workforce and look at key issues such as how a healthy diet can affect staff morale and the importance of employees’ mental health. This section includes diet and health, components of a healthy diet, healthy food preparation, understanding stress, and planning a safe exercise session.

Customer Service and Team Leading

Develop customer service skills by learning how to work efficiently as a team and gain an understanding of what is involved in leading a team, and how to present information effectively. This section includes factors affecting an organisation and the customer service role, how complaints are handled, working in a team, meeting the needs of customers, and measuring progress against objectives.

For Businesses

With our combination of market-leading learning resources, exceptional customer service and award-winning LMS solutions, we are confident we can assist with your education and training delivery needs.

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Frequently asked questions