Working at The Skills Network, you will be joining a diverse workforce who produce fantastic results and are passionate about what they do. Many of our roles are based at our HQ in Selby, North Yorkshire, but we also have many home-based positions to provide flexibility.
Sales Advisor
Salary: £16-£18k + uncapped bonus + plus benefits.
Are you looking for an exciting new role?
Are you hungry for progression?
Do you want to work in an exciting environment with huge opportunities for growth?
We are currently looking to recruit highly enthusiastic Sales Advisors to work in our fast-growing Sales Team based in Selby.
Working in a fast paced target driven environment you will be contacting customers and managing key accounts to promote all the benefits on offer from The Skills Network who are one of the largest training providers in the UK.
As part of the The Skills Network family we offer fast progression routes for high performers with fantastic personal training and development opportunities.
You don’t need to be an experienced sales professional, but you’ll definitely need to bring brilliant customer service skills, ambition, and a passion to sell.
Developing a career with us:
Working as part of The Skills Network family you’ll have access to our range of accredited training courses helping you drive your career to the next level. With 90% of our managers / senior managers coming from internal promotion we are dedicated to growing talent.
Perks:
25 Days annual leave, plus bank holidays
Oustanding uncapped bonus scheme
Ongoing sales incentives throughout the year (Last year we gave away a £1000 Thomas Cook voucher) along side many weekly incentives.
Eyecare, Childcare vouchers, Pension
If you are looking for your next role and has the necessary experience, then hit apply!
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Sales Consultant
Salary: £18- £20k + uncapped bonus + plus benefits.
Looking for an exciting new role? Hungry for progression? Want to work in an exciting environment with huge opportunities for growth?
We are currently looking to recruit highly enthusiastic Sales Advisors to work in our fast-growing Sales Team based in Selby.
The Skills Network are passionate about our people and as you increase your skills you will reap the rewards as a top performer.
Working in a fast paced target driven environment you will be contacting customers and managing key accounts to promote all the benefits on offer from The Skills Network who are one of the largest training providers in the UK.
Perks:
25 Days annual leave, plus bank holidays
Great uncapped bonus scheme
Ongoing sales incentives throughout the year (Last year we gave away a £1000 Thomas Cook voucher) along side many weekly incentives.
Eyecare, Childcare vouchers, Pension
If you feel you have the necessary skills and experience for this role then hit apply!
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network is a leading private training provider, delivering high quality courses and support to learners, employers and FE Colleges.
We are currently looking to build up our bank of flexible Distance Learning Tutors to assess and mark learners’ work and provide robust and developmental written feedback to learners on the Level 2 Certificate in Understanding Children and Young People’s Mental Health.
The position is home-based, with a requirement to attend one standardisation meeting per year (per course you mark on) at our head office in Selby, North Yorkshire. All work is carried out via our bespoke internet-based system, EQUAL.
NB: This role is freelance and therefore classed as self-employed.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network is a leading private training provider, delivering high quality courses and support to learners, employers and FE Colleges.
We are currently looking to build up our bank of flexible Distance Learning Tutors to assess and mark learners’ work and provide robust and developmental written feedback to learners on the Level 2 Certificate in IT User Skills.
The position is home-based, with a requirement to attend one standardisation meeting per year (per course you mark on) at our head office in Selby, North Yorkshire. All work is carried out via our bespoke internet-based system, EQUAL.
NB: This role is freelance and therefore classed as self-employed.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network is a leading private training provider, delivering high quality courses and support to learners, employers and FE Colleges.
We are currently looking to build up our bank of flexible Distance Learning Tutors to assess and mark learners’ work and provide robust and developmental written feedback to learners on the Level 2 Certificate in Cleaning Knowledge and Skills.
The position is home-based, with a requirement to attend one standardisation meeting per year (per course you mark on) at our head office in Selby, North Yorkshire. All work is carried out via our bespoke internet-based system, EQUAL.
NB: This role is freelance and therefore classed as self-employed.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network is a leading private training provider, delivering high quality courses and support to learners, employers and FE Colleges.
We are currently looking to build up our bank of flexible Distance Learning Tutors to assess and mark learners’ work and provide robust and developmental written feedback to learners on the Level 2 Certificate in Awareness of Mental Health Problems.
The position is home-based, with a requirement to attend one standardisation meeting per year (per course you mark on) at our head office in Selby, North Yorkshire. All work is carried out via our bespoke internet-based system, EQUAL.
NB: This role is freelance and therefore classed as self-employed.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network is a leading private training provider, delivering high quality courses and support to learners, employers and FE Colleges.
We are currently looking to build up our bank of flexible Distance Learning Tutors to assess and mark learners’ work and provide robust and developmental written feedback to learners on the Level 2 Certificate in Understanding Stewarding at Spectator Events.
The position is home-based, with a requirement to attend one standardisation meeting per year (per course you mark on) at our head office in Selby, North Yorkshire.
All work is carried out via our bespoke internet-based system, EQUAL.
NB: This role is freelance and therefore classed as self-employed.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Learner/Customer Support Advisor
£16,000 - £18,000 Per Annum plus bonus
Working hours: up to 37.5 over mon-sat flexable hours
IMMEDIATE START AVAILABLE
We are currently looking to add additional Learner/Customer Support Advisors to our existing team in Selby.
This is a fantastic opportunity for a Learner Support Advisor to join our company due to expansion. We are looking for suitable candidates to join a highly driven team of Learner/Customer Support Advisors widely recognized for producing market leading training to the Consumer.
The Role:
As a Learner Support Advisor your main responsibilities will include:
= To follow structured guidelines and processes designed to support the learning journey
= To contact learners as and when required, eg pre, on and post work due dates, course completion, course achievement, etc
= To professionally handle inbound and outbound telephone, postal and electronic enquiries from learners and employers
= To maintain up to date and accurate contact records for all learners
= To manage own ‘learner bank’ including data retrieval, diary management, support of learners and successful completion of the learning journey
= To work closely with Tutors and other Learner Support Co-ordinators to ensure allocation, capacity and deadlines are met and ensuring correct guided learning hours are maintained by tutors.
= To complete regular learner surveys with allocated learners at the point of completion.
= To assist the Employer Engagement Team in engaging with new employers to provide eligible learner leads/inductions as and when required
= To undertake other duties and responsibilities as directed by line management from time to time.
The Candidate:
= Energetic and enthusiastic
= Ability to work without constant supervision
= Structured and organised approach
= Friendly and approachable
= Professional appearance
= Excellent communication, listening & problem solving skills
= Excellent telephone manner
= Well organised and able to demonstrate a high level of accuracy with the ability to multitask
= Proven numerical and written skills
= Able to use all MS Office programs particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
= An eye for detail and a methodical manner
= Willingness to adapt and respond to the changing and varied needs of the business.
BENEFITS:
= Perkbox
= Uncapped bonus scheme
= Eyecare scheme
= Pension
= Excellent CPD opportunities
= 25 days holiday, plus bank holidays.
If you believe you have the necessary skills and experience for this role hit apply!
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool
English Trainer/Assessor
The Skills Network are currently seeking to recruit English Trainer/Assessor to join our rapidly growing Apprenticeships team. We are looking for outstanding individuals who would relish the opportunity to work within an established company with proven success in Apprenticeship delivery.
The Skills Network is one of the most successful providers of online learning solutions in the UK and is about to enter its tenth year of business.
Our mission is to combine innovative technology and outstanding customer service to help enrich lives through learning, and to inspire and nurture the ethos worldwide.
Our vision is to be the number one provider of technology-based learning and skills.
Our values are achieving excellence, striving to be the best and continually delivering excellence, inspiring others to achieve, developing talent, passion to improve and grow, and integrity.
The role:
This English Trainer/Assessor role will be fundamental in our organisation's ambition to ensure that learners gain the new knowledge and skills required to make exceptional progress with their development, pass their Functional Skills English tests, and are ultimately successful in obtaining their qualification in a timely manner. There may also be an expectation for the delivery of Functional Skills ICT, depending upon our Apprentices’ needs.
• Deliver full training and support learners to achieve English qualifications up to level 2. In addition, deliver full training and support learners to achieve ICT qualifications up to level 2 (where appropriate).
• Working closely with other Trainers and contributing to the development of an Individual Learning Plan (ILP). This creates personalised learning, which enables the learner to undertake the learner journey and achieve the required learning outcomes.
• Develop resources and materials for Functional Skill English (and ICT where appropriate), including high quality ‘Schemes of Work’ and training plans.
• Manage a caseload of learners, providing high quality customised delivery.
• Guide and support learners and their employers in the effective pursuit of their Functional Skills individual learning programme and progression planning.
• Visit each Apprentice in the workplace on a regular basis in order to assess their progress and deliver teaching sessions. Carry out remote sessions in between face to face visits with learners. Maintain regular contact with learners and deliver high quality learning and development.
• To meet learning outcomes and improve soft skills in a flexible and appropriate manner within the environment in which they are located, to ensure achievement of standards in accordance with the TSN learner journey and timely achievement
• Using ‘ForSkills’ and ‘OneFile’, ensure that all learner records, progress and reporting are kept up to date and provided in a timely manner to support management reporting and audit requirements.
• Ensure that learner progress reports are kept up to date and correct and are submitted weekly to the manager.
• Ensure that the manager is notified of any issues or learners at risk immediately, and that withdrawals are completed and submitted in a timely manner.
• Play an active part in the promotion and awareness of Safeguarding of learners across the business and externally as appropriate and help prevent acts of radicalisation and extremism.
• Where appropriate, include learning and teaching of Equality and Diversity in line with the qualification they are completing, and TSN policy and procedures relating to equality and diversity.
• Ensure the well-being and safety of the learner throughout their period of learning.
• Attend team meetings and moderation/validation workshop.
• Gain feedback from learners and employers through focus groups, surveys and verbal feedback as appropriate, and contribute to course evaluation.
• Ensure that timely achievements are met, including retention and achievement targets, by implementing strategies and supporting learners in self-esteem and confidence-building activities.
• Collaborate with the Apprenticeship Delivery Manager and the Director for Curriculum and Quality and pursue opportunities for growth by developing high quality online learning products for high quality development in English.
• Maintain strong links with team members, ensuring that all activity is complementary and utilises the existing knowledge, expertise, resources, and industry business links within our organisation.
• Carry out all duties and work in accordance with the TSN Quality Improvement procedures and in the spirit of the TSN values.
The candidate must have:
Qualifications:
• English qualification (at level 3 or above).
• Teacher training qualification (at level 3 or above).
Skills, knowledge, and experience:
• Successful experience of working in the modern training/education sector delivering Functional Skills English qualifications.
• Knowledge, skill and successful track record for the delivery of high-quality teaching, learning and assessment practice which contributes to excellent learner progress and outcomes.
• Good level of IT/digital skills.
• Strong organisational skills to manage Apprenticeship caseloads, workplace visits, and high-quality learning activity.
• Ability to manage a constant workload with conflicting demands to achieve timely targets.
• Experience of using OneFile and ForSkills software.
• Able to use all MS Office programs, particularly Word, Excel, Outlook and PowerPoint, and be familiar with other bespoke databases.
• An ability to demonstrate excellent communication skills and relate to a wide range of people.
• Ability to work effectively as a member of a team.
• Commitment to high professional and personal standards of work and conduct.
Benefits:
• Competitive salary
• Car and mileage allowance
• 25 days’ holiday
• Perkbox subscription
• Expenses
• Eyecare vouchers
• Company charity fundraising events
• Team building days
• Biannual company events
• Excellent CPD opportunities
• Incentives based on performance.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Maths Trainer / Assessor
The Skills Network are currently seeking a recruit Maths Trainer / Assessor to join our rapidly growing Apprenticeships team. We are looking for outstanding individuals who would relish the opportunity to work within an established company with proven success in Apprenticeship delivery.
The Skills Network is one of the most successful providers of online learning solutions in the UK and is about to enter its tenth year of business.
Our mission is to combine innovative technology and outstanding customer service to help enrich lives through learning, and to inspire and nurture the ethos worldwide.
Our vision is to be the number one provider of technology-based learning and skills.
Our values are achieving excellence, striving to be the best and continually delivering excellence, inspiring others to achieve, developing talent, passion to improve and grow, and integrity.
The role:
This Trainer / Assessor role will be fundamental in our organisation's ambition to ensure that learners gain the new knowledge and skills required to make exceptional progress with their development, pass their Functional Skills Maths tests, and are ultimately successful in obtaining their qualification in a timely manner. There may also be an expectation for the delivery of Functional Skills ICT, depending upon our Apprentices’ needs.
• Deliver full training and support learners to achieve maths qualifications up to level 2. In addition, deliver full training and support learners to achieve ICT qualifications up to level 2 (where appropriate).
• Working closely with other Trainers and contributing to the development of an Individual Learning Plan (ILP). This creates personalised learning, which enables the learner to undertake the learner journey and achieve the required learning outcomes.
• Develop resources and materials for Functional Skill Maths (and ICT where appropriate), including high quality ‘Schemes of Work’ and training plans.
• Manage a caseload of learners, providing high quality customised delivery.
• Guide and support learners and their employers in the effective pursuit of their Functional Skills individual learning programme and progression planning.
• Visit each Apprentice in the workplace on a regular basis in order to assess their progress and deliver teaching sessions. Carry out remote sessions in between face to face visits with learners. Maintain regular contact with learners and deliver high quality learning and development.
• To meet learning outcomes and improve soft skills in a flexible and appropriate manner within the environment in which they are located, to ensure achievement of standards in accordance with the TSN learner journey and timely achievement.
• Using ‘ForSkills’ and ‘OneFile’, ensure that all learner records, progress and reporting are kept up to date and provided in a timely manner to support management reporting and audit requirements.
• Ensure that learner progress reports are kept up to date and correct and are submitted weekly to the manager.
• Ensure that the manager is notified of any issues or learners at risk immediately, and that withdrawals are completed and submitted in a timely manner.
• Play an active part in the promotion and awareness of Safeguarding of learners across the business and externally as appropriate and help prevent acts of radicalisation and extremism.
• Where appropriate, include learning and teaching of Equality and Diversity in line with the qualification they are completing, and TSN policy and procedures relating to equality and diversity.
• Ensure the well-being and safety of the learner throughout their period of learning.
• Attend team meetings and moderation/validation workshops.
• Gain feedback from learners and employers through focus groups, surveys and verbal feedback as appropriate, and contribute to course evaluation.
• Ensure that timely achievements are met, including retention and achievement targets, by implementing strategies and supporting learners in self-esteem and confidence-building activities.
• Collaborate with the Apprenticeship Delivery Manager and the Director for Curriculum and Quality and pursue opportunities for growth by developing high quality online learning products for high quality development in maths.
• Maintain strong links with team members, ensuring that all activity is complementary and utilises the existing knowledge, expertise, resources, and industry business links within our organisation.
• Carry out all duties and work in accordance with the TSN Quality Improvement procedures and in the spirit of the TSN values.
The candidate must have:
Qualifications:
• Maths qualification (at level 3 or above).
• Teacher training qualification (at level 3 or above).
Skills, knowledge, and experience:
• Successful experience of working in the modern training/education sector delivering Functional Skills Maths qualifications.
• Knowledge, skill and successful track record for the delivery of high-quality teaching, learning and assessment practice which contributes to excellent learner progress and outcomes.
• Good level of IT/digital skills.
• Strong organisational skills to manage Apprenticeship caseloads, workplace visits, and high-quality learning activity.
• Ability to manage a constant workload with conflicting demands to achieve timely targets.
• Experience of using OneFile and ForSkills software.
• Able to use all MS Office programs, particularly Word, Excel, Outlook and PowerPoint, and be familiar with other bespoke databases.
• An ability to demonstrate excellent communication skills and relate to a wide range of people.
• Ability to work effectively as a member of a team.
• Commitment to high professional and personal standards of work and conduct.
Benefits:
• Competitive salary
• Car and mileage allowance
• 25 days’ holiday
• Perkbox subscription
• Expenses
• Eyecare vouchers
• Company charity fundraising events
• Team building days
• Biannual company events
• Excellent CPD opportunities
• Incentives based on performance.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network are in search of an Audit and Compliance Administrator to work within our busy Quality Assurance department. This is a permanent full-time position with an immediate start available.
Salary 16,000k – 18,000k
The Role
This administrative role will be responsible for the Audit and Compliance aspect of the business, namely learner file auditing and preparing for partner quality visits. This role also supports other administrative functions within the wider Quality department.
• Audit achiever learner portfolios in accordance with internal and external compliance requirements
• Prepare learner portfolio samples upon request from our funding partners
• Sample learner portfolios to ensure eligibility paperwork has been completed in line with our IAG processes
• Meet department KPI’s/targets set in line with the role
• Accurately update learner management system, EQUAL, as required
• Complete weekly audit and compliance reports that will feed into management meetings
• Review and analyse audit and compliance findings highlighting potential risks
• Communicate audit and compliance findings with relevant departments as required
• Support with other Quality Assurance tasks as and when required.
The Candidate
• Well organised and able to demonstrate a high level of accuracy
• Good communication skills
• Proven numerical and written skills
• Able to use all MS Office programs particularly Word, Excel, Outlook and power point and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business.
The Package
• Perk box
• Excellent CPD opportunities
• Eyecare vouchers
• 25 days holiday plus bank holidays.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Quality Assurance Administrator
Salary up to £18,000 per annum
The Skills Network are in search of a Quality Assurance Administrator to work in our Quality team. This is a full time permanat position with an immediate start.
The Role
This Quality Administrator role will assist in the Quality Assurance aspect of the business, namely internal moderation and standardisation of all tutors, external moderation visits from the awarding body and college partners.
• To ensure the internal moderation process is followed
• To oversee and maintain internal moderation sampling plans in line with quality requirements
• To ensure that internal moderation is taking place in a timely manner
• To ensure that standardisation and quality assurance of tutors takes place
• To ensure moderation is returned to the office within agreed timescales
• Maintain accurate internal moderation files (digital)
• To quality audit tutor feedback and learner work
• To quality audit moderators feedback
• To ensure all actions following moderation are completed within agreed timescales
• To assist with the preparation of external moderation and college audit visits
• To co-ordinate external moderation visits from the awarding body
• To work closely with line management to ensure high standards of quality is maintained at all times
• To undertake any duties within the department as and when required to support the needs of the business
• To provide support to other departments as and when required.
The Candidate
• Well organised and able to demonstrate a high level of accuracy
• Good communication skills
• Proven numerical and written skills
• Able to use all MS Office programs particularly Word, Excel, Outlook and power point and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Good telephone manner
• Willingness to adapt and respond to the changing and varied needs of the business.
Perks
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher
• Pension scheme
• 25 days holiday plus bank holidays.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Quality Assurance Administrator
Salary: £18,000 - £20,000
The Skills Network are in search of a Quality Assurance Administrator to work in our . This is a full-time permanent position with an immediate start.
The Role
This administrative role will assist in the Quality Assurance aspect of the business, namely internal moderation and standardisation of all tutors, external moderation visits from the awarding body and college partners.
• Work closely with the Quality Assurance Manager, Programme leads and Apprenticeships Manager to drive quality improvements across the provision
• Oversee and maintain internal moderation sampling plans
• Maintain accurate internal moderation sampling records
• Ensure all actions following moderation are completed within agreed timescales
• Support with the coordination of tutor standardisation meetings
• Ensure tutors have up to date CPD records
• Carry out quality audits on tutor feedback and learner work
• Carry out quality audits on internal moderators’ feedback
• To assist with the preparation of external moderation and college audit visits
• To work closely with line management to ensure high standards of quality is always maintained
• To undertake any duties within another department as and when required to support the needs of the business
• To provide support to other departments as and when required.
The Candidate
Required:
• Well organised and able to demonstrate a high level of accuracy
• Good communication skills
• Proven numerical and written skills
• Able to use all MS Office programs particularly Word, Excel, Outlook and power point and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Good telephone manner
• Willingness to adapt and respond to the changing and varied needs of the business
• Experience working in a department where apprenticeships are delivered is desirable
• Education in quality assurance is desirable.
Perks
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher
• Pension scheme
• 25 days holiday plus bank holidays.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit
The Skills Network are currently looking to collate a database of interested candidates of Early Years Trainers to join our rapidly growing Apprenticeships team. We are looking for outstanding individuals who would relish the opportunity to work within an established company with proven success in Apprenticeship delivery. This role will support and assess learners in completing CACHE L2 and L3 within agreed timescales.
The Skills Network is one of the most successful providers of online learning solutions in the UK, and is about to enter its tenth year of business.
Our mission is to combine innovative technology and outstanding customer service to help enrich lives through learning, and to inspire and nurture the ethos worldwide.
Our vision is to be the number one provider of technology-based learning and skills.
Our values are achieving excellence, striving to be the best and continually delivering excellence, inspiring others to achieve, developing talent, passion to improve and grow, and integrity.
The role:
• Deliver sector specific framework/standards qualifications
• Deliver full training and support learners to achieve Functional Skills qualifications up to Level 2 (if required).
• Manage a caseload of learners, providing customised high-quality delivery, mainly using remote delivery techniques
• Visit each Apprentice in the workplace on a regular basis in order to assess their progress and deliver high-quality teaching sessions. You will also carry out remote sessions in between face to face visits with learners.
• Devise an Individual Learning Plan for the learner that creates personalised learning to enable the learner to undertake the learner journey and achieve the required learning outcomes and new knowledge, skills, and behaviors.
• To retain learners engaged in the programme and manage their learning and achievement in line with the targets and objectives agreed in their Individual Learning Plan.
• Develop resources and materials for Apprenticeship framework/standards.
• Create Schemes of Work and Session Plans and constantly look to stretch and challenge apprentices to learn and develop new knowledge, skills, and behaviors
• To meet learning outcomes and improving soft skills in a flexible and appropriate manner within the environment within which they are located, to ensure achievement of standards in accordance with the TSN learner journey and timely achievement
• Complete all appropriate documentation relevant to the standard and learners progress in a timely manner and in accordance with Company policy and the requirements of the awarding body to ensure internal verification can be undertaken and funding can be claimed.
• Plan and deliver high quality Formative and Summative assessment which monitors apprentice progress, leads to meaningful and challenging feedback and supports each apprentice’s preparation for Gateway and End Point Assessment
• Be able to use and support learners using OneFile, CognAssist and Skills Forward (formally known as ForSkills)
• Ensure learner progress reviews are of high quality and constantly challenge apprentices to develop new knowledge, skills, and behaviors. Ensure these reviews are kept up to date, accurate and include stretching targets that look to accelerate apprentice progress and progression
• Ensure manager is notified of any learners at risk or any issues immediately and withdrawals are completed and submitted in a timely manner.
• Play an active part in the promotion and awareness of Safeguarding of learners across the business and externally as appropriate, and to help prevent acts of radicalisation and extremism.
• Include learning and teaching of Equality & Diversity in line with the qualification they are completing, and TSN policy and procedures relating to equality and diversity.
• Ensure the well-being and safety of the learner throughout their period of learning
• Carry out all duties and work in accordance with the TSN quality improvement procedures and in the spirit of the TSN Values.
The Candidate
• A degree or equivalent qualifications and competencies in the relevant sector or significant up to date industry experience to deliver the sector-specific apprenticeship frameworks/standards
• Strong Digital Skills
• Teaching/Training qualification at Level 3 (minimum) or willing to work towards a qualification
• TAQA qualification
• Experience working within education/training
• Experience developing online materials would be desirable
• Experience dealing with employers in a professional capacity
• Ability to demonstrate sound experience using OneFile, CognAssist and Skills Forward (formally known as ForSkills)
• Working experience and proficient in the use of Microsoft Office software including Outlook, Word, Excel, PowerPoint, One Note, and Skype
• You must be confident and professional with the ability to inspire and motivate people
• Must be eligible to live and work in the UK
• Clean Driving Licence
• Must have own vehicle and willing to travel Nationwide (although we will endeavor to caseload all trainers in logical and appropriate localities in line with our nation locality plan)
• Must be clean, smart and presentable at all times. Role model behaviors.
Benefits:
• Salary - up tp £35,000
• Car and mileage allowance
• 25 days’ holiday
• Perkbox subscription
• Expenses
• Eyecare vouchers
• Company charity fundraising events
• Team building days
• Biannual company events
• Excellent CPD opportunities
• Incentives based on performance.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Salary £16,000 - £18,000
The Skills Network are in search of an Apprenticeship Sales Coordinator to work within our busy Apprenticeship department. This is a permanent position with an immediate start available.
The Role
Based on the Skills Network Head Office in Selby, this critical role is responsible for ensuring the company meets its strategic Apprenticeship sales target through its various marketing channels. You will also be required to source new leads as well as arrange appointments and manage the diaries of the field-based sales team. The role will require the individual to liaise with both Levy and Non-Levy businesses over the phone to determine their needs and arrange appointments to discuss these needs in more detail. You will also be responsible for both the registering and monitoring of learner Initial Assessments to ensure minimum entry requirements are met prior to enrolment and to provide overview reports for the leadership team to show progress against targets and participate in any required meetings.
• Securing meetings for the Business Development Team and Apprenticeship Engagement Manager to increase Apprenticeship in learning numbers in line with the strategic marketing plan.
• Identify and make contact with potential customers to generate new business leads within the public and private sectors throughout the UK.
• Register all potential learners to complete Initial Assessments and then monitor the results to ensure eligibility for the course required.
• Maintain company’s contact management database with accurate, up-to-date contact and activity details
• Maintain the company’s lead tracking database with accurate, up-to-date information and activity details
• Appointment setting and meeting confirmation for Account Managers
• Responding promptly to all incoming leads and ensuring these are followed up and maximised to their full potential
• Planning and making follow-up calls
• Contribute ideas in terms of business growth strategy
• Other duties as assigned.
The Candidate
• Knowledge of Apprenticeship delivery and funding
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Excellent communication, listening & problem-solving skills
• Excellent telephone manner
• Well organised and able to demonstrate a high level of accuracy
• A strong work ethic with the willingness and drive to succeed
• Positive attitude
• Attention to detail
• Efficient computer skills
• Call center experience a plus
• CRM knowledge a plus
• Previous experience in sales, customer service, or other related fields
• Strong negotiation skills
• Proven numerical and written skills
• Able to use all MS Office programs particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business.
The Package
• Salary upto £18,000 per annum
• Perk box
• Excellent CPD opportunities
• Eyecare vouchers
• 25 days holiday plus bank holidays
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
• Deliver sector specific framework/standards qualifications
• Deliver full training and support learners to achieve Functional Skills qualifications up to Level 2 (if required).
• Manage a caseload of learners, providing customised high-quality delivery, mainly using remote delivery techniques
• Visit each Apprentice in the workplace on a regular basis in order to assess their progress and deliver high-quality teaching sessions. You will also carry out remote sessions in between face to face visits with learners.
• Devise an Individual Learning Plan for the learner that creates personalised learning to enable the learner to undertake the learner journey and achieve the required learning outcomes and new knowledge, skills, and behaviors.
• To retain learners engaged in the programme and manage their learning and achievement in line with the targets and objectives agreed in their Individual Learning Plan.
• Develop resources and materials for Apprenticeship framework/standards.
• Create Schemes of Work and Session Plans and constantly look to stretch and challenge apprentices to learn and develop new knowledge, skills, and behaviors
• To meet learning outcomes and improving soft skills in a flexible and appropriate manner within the environment within which they are located, to ensure achievement of standards in accordance with the TSN learner journey and timely achievement
• Complete all appropriate documentation relevant to the standard and learners progress in a timely manner and in accordance with Company policy and the requirements of the awarding body to ensure internal verification can be undertaken and funding can be claimed.
• Plan and deliver high quality Formative and Summative assessment which monitors apprentice progress, leads to meaningful and challenging feedback and supports each apprentice’s preparation for Gateway and End Point Assessment
• Be able to use and support learners using OneFile, CognAssist and Skills Forward (formally known as ForSkills)
• Ensure learner progress reviews are of high quality and constantly challenge apprentices to develop new knowledge, skills, and behaviors. Ensure these reviews are kept up to date, accurate and include stretching targets that look to accelerate apprentice progress and progression
• Ensure manager is notified of any learners at risk or any issues immediately and withdrawals are completed and submitted in a timely manner.
• Play an active part in the promotion and awareness of Safeguarding of learners across the business and externally as appropriate, and to help prevent acts of radicalisation and extremism.
• Include learning and teaching of Equality & Diversity in line with the qualification they are completing, and TSN policy and procedures relating to equality and diversity.
• Ensure the well-being and safety of the learner throughout their period of learning
• Carry out all duties and work in accordance with the TSN quality improvement procedures and in the spirit of the TSN Values.
The candidate must have:
• A degree or equivalent qualifications and competencies in the relevant sector or significant up to date industry experience to deliver the sector-specific apprenticeship frameworks/standards
• Strong Digital Skills
• Teaching/Training qualification at Level 3 (minimum) or willing to work towards a qualification
• TAQA qualification
• Experience working within education/training
• Experience developing online materials would be desirable
• Experience dealing with employers in a professional capacity
• Ability to demonstrate sound experience using OneFile, CognAssist and Skills Forward (formally known as ForSkills)
• Working experience and proficient in the use of Microsoft Office software including Outlook, Word, Excel, PowerPoint, One Note, and Skype
• You must be confident and professional with the ability to inspire and motivate people
• Must be eligible to live and work in the UK
• Clean Driving Licence
• Must have own vehicle and willing to travel Nationwide (although we will endeavor to caseload all trainers in logical and appropriate localities in line with our nation locality plan)
• Must be clean, smart and presentable at all times. Role model behaviors.
Benefits:
• Salary - up to £35,000
• Car and mileage allowance
• 25 days’ holiday
• Perkbox subscription
• Expenses
• Eyecare vouchers
• Company charity fundraising events
• Team building days
• Biannual company events
• Excellent CPD opportunities
• Incentives based on performance.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network are currently looking to collate a database of interested candidates of Trainers to join our rapidly growing Apprenticeships team. We are looking for outstanding individuals who would relish the opportunity to work within an established company with proven success in Apprenticeship delivery. This role will support and assess learners in completing L2 and L3 Retail Apprenticeships within agreed timescales.
The Skills Network is one of the most successful providers of online learning solutions in the UK, and is about to enter its tenth year of business.
Our mission is to combine innovative technology and outstanding customer service to help enrich lives through learning and to inspire and nurture the ethos worldwide.
Our vision is to be the number one provider of technology-based learning and skills.
Our values are achieving excellence, striving to be the best and continually delivering excellence, inspiring others to achieve, developing talent, passion to improve and grow, and integrity.
The role:
• Deliver sector specific framework/standards qualifications
• Deliver full training and support learners to achieve Functional Skills qualifications up to Level 2 (if required).
• Manage a caseload of learners, providing customised high-quality delivery, mainly using remote delivery techniques
• Visit each Apprentice in the workplace on a regular basis in order to assess their progress and deliver high-quality teaching sessions. You will also carry out remote sessions in between face to face visits with learners.
• Devise an Individual Learning Plan for the learner that creates personalised learning to enable the learner to undertake the learner journey and achieve the required learning outcomes and new knowledge, skills, and behaviors.
• To retain learners engaged in the programme and manage their learning and achievement in line with the targets and objectives agreed in their Individual Learning Plan.
• Develop resources and materials for Apprenticeship framework/standards.
• Create Schemes of Work and Session Plans and constantly look to stretch and challenge apprentices to learn and develop new knowledge, skills, and behaviors
• To meet learning outcomes and improving soft skills in a flexible and appropriate manner within the environment within which they are located, to ensure achievement of standards in accordance with the TSN learner journey and timely achievement
• Complete all appropriate documentation relevant to the standard and learners progress in a timely manner and in accordance with Company policy and the requirements of the awarding body to ensure internal verification can be undertaken and funding can be claimed.
• Plan and deliver high quality Formative and Summative assessment which monitors apprentice progress, leads to meaningful and challenging feedback and supports each apprentice’s preparation for Gateway and End Point Assessment
• Be able to use and support learners using OneFile, CognAssist and Skills Forward (formally known as ForSkills)
• Ensure learner progress reviews are of high quality and constantly challenge apprentices to develop new knowledge, skills, and behaviors. Ensure these reviews are kept up to date, accurate and include stretching targets that look to accelerate apprentice progress and progression
• Ensure manager is notified of any learners at risk or any issues immediately and withdrawals are completed and submitted in a timely manner.
• Play an active part in the promotion and awareness of Safeguarding of learners across the business and externally as appropriate, and to help prevent acts of radicalisation and extremism.
• Include learning and teaching of Equality & Diversity in line with the qualification they are completing, and TSN policy and procedures relating to equality and diversity.
• Ensure the well-being and safety of the learner throughout their period of learning
• Carry out all duties and work in accordance with the TSN quality improvement procedures and in the spirit of the TSN Values.
The candidate must have:
• A degree or equivalent qualifications and competencies in the relevant sector or significant up to date industry experience to deliver the sector-specific apprenticeship frameworks/standards
• Strong Digital Skills
• Teaching/Training qualification at Level 3 (minimum) or willing to work towards a qualification
• TAQA qualification
• Experience working within education/training
• Experience developing online materials would be desirable
• Experience dealing with employers in a professional capacity
• Ability to demonstrate sound experience using OneFile, CognAssist and Skills Forward (formally known as ForSkills)
• Working experience and proficient in the use of Microsoft Office software including Outlook, Word, Excel, PowerPoint, One Note, and Skype
• You must be confident and professional with the ability to inspire and motivate people
• Must be eligible to live and work in the UK
• Clean Driving Licence
• Must have own vehicle and willing to travel Nationwide (although we will endeavor to caseload all trainers in logical and appropriate localities in line with our nation locality plan)
• Must be clean, smart and presentable at all times. Role model behaviors.
Benefits:
• Salary - up to £35,000
• Car and mileage allowance
• 25 days’ holiday
• Perkbox subscription
• Expenses
• Eyecare vouchers
• Company charity fundraising events
• Team building days
• Biannual company events
• Excellent CPD opportunities
• Incentives based on performance.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network are currently looking to collate a database if interested candidates of Trainers to join our rapidly growing Apprenticeships team. We are looking for outstanding individuals who would relish the opportunity to work within an established company with proven success in Apprenticeship delivery. In this role you will support and assess learners in completing L2, L3 and L4 Business Administration, L2 and L3 Customer Service, L2 and L3 Team Leading and L3 and L5 Management Apprenticeships, within agreed timescales.
The Skills Network is one of the most successful providers of online learning solutions in the UK, and is about to enter its tenth year of business.
Our mission is to combine innovative technology and outstanding customer service to help enrich lives through learning, and to inspire and nurture the ethos worldwide.
Our vision is to be the number one provider of technology-based learning and skills.
Our values are achieving excellence, striving to be the best and continually delivering excellence, inspiring others to achieve, developing talent, passion to improve and grow, and integrity.
The role
• Deliver sector specific framework/standards qualifications
• Deliver full training and support learners to achieve Functional Skills qualifications up to Level 2 (if required).
• Manage a caseload of learners, providing customised high-quality delivery, mainly using remote delivery techniques
• Visit each Apprentice in the workplace on a regular basis in order to assess their progress and deliver high-quality teaching sessions. You will also carry out remote sessions in between face to face visits with learners.
• Devise an Individual Learning Plan for the learner that creates personalised learning to enable the learner to undertake the learner journey and achieve the required learning outcomes and new knowledge, skills, and behaviors.
• To retain learners engaged in the programme and manage their learning and achievement in line with the targets and objectives agreed in their Individual Learning Plan.
• Develop resources and materials for Apprenticeship framework/standards.
• Create Schemes of Work and Session Plans and constantly look to stretch and challenge apprentices to learn and develop new knowledge, skills, and behaviors
• To meet learning outcomes and improving soft skills in a flexible and appropriate manner within the environment within which they are located, to ensure achievement of standards in accordance with the TSN learner journey and timely achievement
• Complete all appropriate documentation relevant to the standard and learners progress in a timely manner and in accordance with Company policy and the requirements of the awarding body to ensure internal verification can be undertaken and funding can be claimed.
• Plan and deliver high quality Formative and Summative assessment which monitors apprentice progress, leads to meaningful and challenging feedback and supports each apprentice’s preparation for Gateway and End Point Assessment
• Be able to use and support learners using OneFile, CognAssist and Skills Forward (formally known as ForSkills)
• Ensure learner progress reviews are of high quality and constantly challenge apprentices to develop new knowledge, skills, and behaviors. Ensure these reviews are kept up to date, accurate and include stretching targets that look to accelerate apprentice progress and progression
• Ensure manager is notified of any learners at risk or any issues immediately and withdrawals are completed and submitted in a timely manner.
• Play an active part in the promotion and awareness of Safeguarding of learners across the business and externally as appropriate, and to help prevent acts of radicalisation and extremism.
• Include learning and teaching of Equality & Diversity in line with the qualification they are completing, and TSN policy and procedures relating to equality and diversity.
• Ensure the well-being and safety of the learner throughout their period of learning
• Carry out all duties and work in accordance with the TSN quality improvement procedures and in the spirit of the TSN Values.
Candidate
• A degree or equivalent qualifications and competencies in the relevant sector or significant up to date industry experience to deliver the sector-specific apprenticeship frameworks/standards
• Strong Digital Skills
• Teaching/Training qualification at Level 3 (minimum) or willing to work towards a qualification
• TAQA qualification
• Experience working within education/training
• Experience developing online materials would be desirable
• Experience dealing with employers in a professional capacity
• Ability to demonstrate sound experience using OneFile, CognAssist and Skills Forward (formally known as ForSkills)
• Working experience and proficient in the use of Microsoft Office software including Outlook, Word, Excel, PowerPoint, One Note, and Skype
• You must be confident and professional with the ability to inspire and motivate people
• Must be eligible to live and work in the UK
• Clean Driving Licence
• Must have own vehicle and willing to travel Nationwide (although we will endeavor to caseload all trainers in logical and appropriate localities in line with our nation locality plan)
• Must be clean, smart and presentable at all times. Role model behaviors.
Benefits:
• Salary - up tp £35,000
• Car and mileage allowance
• 25 days’ holiday
• Perkbox subscription
• Expenses
• Eyecare vouchers
• Company charity fundraising events
• Team building days
• Biannual company events
• Excellent CPD opportunities
• Incentives based on performance.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
New Business Executive
In this exciting new role, you will be working closely with the Commercial Sales Director. Key elements of the role include looking after large corporate clients, find opportunities for new business and writing tenders. This will be a varied role which will give real insight into the business and provide opportunities for career progression. This is a permanent position with an immediate start available.
Salary: OTE £22500 – uncapped bonus
The role:
This critical executive role is responsible for ensuring the company’s sales target is met, through appointment setting and diary management of the Commercial Sales Director.
This will be an office role, with the individual expected to set appointments with businesses over the phone by utilising leads supplied through various marketing channels.
• Appointment setting for Commercial Sales Director
• Seeking opportunities to tender and support in the writing of them
• Providing executive support to Commercial Sales Director
• Maintain company’s contact management database with accurate, up-to-date contact and activity details
• Respond promptly to all incoming leads and ensure these are followed up and maximised to their full potential
• Plan and make follow-up calls
• Contribute ideas in terms of business growth strategy
• Other duties as assigned.
The Candidate:
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Excellent communication, listening & problem-solving skills
• Excellent telephone manner
• Well organised and able to demonstrate a high level of accuracy
• A strong work ethic with the willingness and drive to succeed
• Past phone call centre experience (outbound)
• Positive attitude
• Attention to detail
• Efficient computer skills
• CRM knowledge a plus
• Previous experience in sales, customer service, or other related fields
• Strong negotiation skills
• Proven numerical and written skills
• Able to use all MS Office programs, particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business.
Benefits:
• Excellent CPD opportunities
• Perkbox subscription
• Bonus
• Eye care voucher
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Sales Support Coordinator – Operational
The Skills Network is currently looking to recruit an operationally focused Sales Support Coordinator. This role requires someone who is a strong administrator with excellent customer service skills. This is a permanent position with an immediate start available.
Salary: £16,000 - £20,000
The Role:
This role will provide operational support to all sales teams.
• Meet daily targets/expectations as set by the line manager
• Reporting for all Sales teams
• Lead on operation elements of new business launches including but not exclusive to microsite creation, marketing plan, SLA’s and creating client briefs
• Responsible for third party invoicing
• Maintain up-to-date and accurate contact records for all clients
• Professionally handle inbound and outbound telephone, postal and electronic enquiries
• Other duties as assigned
• Provide support to other departments as and when required.
The Candidate:
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Excellent communication, listening & problem-solving skills
• Excellent telephone manner
• Well organised and able to demonstrate a high level of accuracy
• A strong work ethic with the willingness and drive to succeed
• Positive attitude
• Attention to detail
• Efficient computer skills
• CRM knowledge a plus
• Previous experience in administration, customer service, or other related fields
• Proven numerical and written skills
• Able to use all MS Office programs, particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business.
Benefits:
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Salary: £16-£20k per annum
The Skills Network are currently looking for two enthusiastic individuals to join our growing Business Development Team. This role is a 3-month fixed term contract project management and sales role.
The Role:
This role will support the continued growth of the company by providing project management and telemarketing activity to promote The Skills Network health and well-being courses.
• Execute strategy into effective marketing campaigns targeting junior sports clubs to promote The Skills Network health and wellbeing courses in the London area
• Work alongside the Marketing team in supporting sales activity to drive lead generation on campaigns
• Project manage campaigns through the implementation of marketing and project management strategies
• Agree on project objectives
• Provide advice and ideas on the management of projects
• Making sure that all the aims of the project are met
• Follow up any enquires generated from the marketing campaigns
• Contact all sales leads following the campaign
• To undertake appropriate questioning of in order to identify training needs
• To maintain up to date and accurate contact records for all clients using the internal CRM system and company databases
• To meet personal weekly/monthly targets set
• To undertake administrative duties associated with the role
• To undertake other duties and responsibilities as directed by line management from time to time
• To adhere to policies and procedures of the business
• Undertake any training relevant to the efficient execution of any of the above duties, and to take responsibility for his/her own professional development
• To undertake necessary Health & Safety responsibilities and duties as required by this post
• To undertake any necessary Data Protection responsibilities and duties as required by the post.
The candidate:
• Well organised and able to demonstrate a high level of accuracy
• Excellent communication skills
• Proven numerical and written skills
• Able to use all MS Office programs particularly word, Excel, Outlook and PowerPoint, and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business
• Energetic and enthusiastic
• Ability to work without constant supervision
• A structured and organised approach
• Friendly and approachable
• Professional appearance.
Benefits:
• Competitive salary
• 25 days’ holiday pro rata
• Perkbox subscription
• Company charity fundraising events
• Team building days
• Excellent CPD opportunities.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Business Development Executive
37.5 hours a week
Up to £20,000 per annum OTE £23,500
The Skills Network are in search of a Business Development Executive to work within our busy Business Development department. This is a permanent position with an immediate start available.
This critical role is responsible for ensuring the company’s corporate technology sales target is met.
This role will be responsible for ensuring that we expand our portfolio of technology-based eLearning products and services with our current customers and grow into new areas.
The Role:
• Quickly identify challenges that our prospective customers face and discover the best solutions for their business
• Consistently close new business at or above target
• Nurture relationships with highly qualified opportunities at small and mid-sized companies
• Build relationships with prospects and internal stake holders to grow new business
• Work collaboratively with marketing and technology departments to evolve our sales strategy when new features and products are introduced
• Help shape the future of our mission with your perspectives, ideas, and skills
• Meet weekly, monthly and annual sales targets
• Keep accurate records of leads, prospects and call-backs in a CRM system.
The Candidate:
• 2+ years of Closing Sales experience
• Unmatched consultative selling and closing skills
• Accurate forecasting and pipeline management
• Track record of being a high performer
• A sharp focus on your goals and a strong approach for achieving them
• This is an inside sales role based in Selby.
• Energetic and enthusiastic self-starter
• Ability to work without constant supervision
• Be able to work on own, but also be an excellent team player
• Structured and organised approach
• Friendly and approachable
• Professional appearance
• Resilient and tenacious.
Benefits:
• Excellent CPD opportunities
• Bonus
• Perkbox subscription
• Eye care voucher.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Sales Coordinator
The Skills Network has recently expanded and has an exciting opportunity to work in our brand-new Central London office based in Holborn. The role of Sales Coordinator will play an instrumental part in shaping the London office and our ambitious growth plans. This is a permanent position with an immediate start available.
Salary OTE £27,500
The Role
This coordinaotr role will support the continued growth of the company by providing telemarketing activity to fulfill the various college and employer contracts.
The role will support the ongoing relationship management of existing partners and work closely with members of the team to secure new partners.
• Meet personal targets set in order for the company to meet contract targets, including:
- Sales
- Call volumes
- Conversion
- New business
- Retention
• Create opportunities for new business through outbound calling activity
• Promote our funded courses through an understanding of their features and benefits and an ability to link them to sales opportunities
• Analyse companies’ needs in order to make appropriate recommendations for training and other services
• Constantly seek out new and engaging ways of promoting our products and services including campaign ideas, sales ‘hooks’ and call approaches/scripts
• Follow up any potential leads from various channels and book appropriate meetings for TSN to attend as and when requested
• Undertake administrative duties associated with the role, including but not limited to – daily summary reports, pipeline update, sending information to employers
• Maintain up-to-date and accurate contact records for all clients and learners using an internal CRM system and company databases
• Motivate the team and drive performance
• Effectively manage relationships between TSN and organisations
• Lead by example
• Liaise with sales teams to create new sales opportunities through direct marketing and office-based sales initiatives
• Direct learners to their employer’s microsite
• Perform onsite inductions for learners
• Undertake other duties and responsibilities as directed by line management from time to time.
The Candidate
Knowledge and experience:
Self-motivated individual who can work under own initiative. Well organised and able to demonstrate a high level of accuracy.
Skills required:
• Ability to build new business opportunities
• Telesales
• Handling high call volumes
• Enthusiastic with the ability to motivate others
• Forward thinking and able to create tasks/activities to drive sales
• Sales experience in a target driven environment
• Proven numerical and written skills
• Able to use all MS Office programs, particularly Word, Excel, Outlook and PowerPoint and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Excellent telephone manner
• Ability to adapt and respond to the changing and varied needs of the business.
Benefits
• Excellent CPD opportunities
• Bonus
• Perkbox subscription
• Eye care voucher.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
To be an integral part of delivering personal and team sales targets for the Education Sales Team. This sales role will be responsible for developing new business opportunities, maximising existing relationships and supporting senior management in executing an effective sales strategy.
• Ensure new business opportunities are developed through effective sales strategies, including but not limited to digital marketing, social media campaigning, Events, Self-lead generation, and other initiatives
• Establishing contacts and develop relationships with prospects in the Education Sector to drive product sales
• Generation of own appointments
Visit clients to evaluate needs and promote products and services, presenting the products when required
• Strive to maintain good relationships with existing clients, gaining repeat business wherever possible
• Meet or exceed personal targets set to enable the company to meet sales targets
• To undertake senior administrative duties associated with the role including but not limited to updating the TSN Sales CRM system, summary reports and creating proposals
Maintain relationships with clients by providing support, information, and guidance
• Engage with the Marketing Teams in supporting sales activity to drive lead generation
• Undertake other duties and responsibilities as directed by line management from time to time
The Candidate:
Knowledge and experience:
• Self-motivated who can work under own initiative.
• Have a proven track record in successfully meeting and exceeding targets in related field-based sales
• Must be well organized, presentable, professional and able to demonstrate a high level of accuracy.
• Previous experience in sales is essential.
Skills required:
• Excellent presentation skills
• Confident communication skills are essential
• Understanding of the sales process and dynamics
• Excellent numerical and written skills
• Able to use the word, excel, outlook to a high standard
• Educated to Level 5 preferred but not essential
• Full clean driving license
• Self-motivated, Energetic and enthusiastic with a drive to succeed
• Ability to work without supervision
• A structured and organised approach
• Friendly and approachable
• Confident
• Ability to quickly build rapport with both customers and suppliers.
Benefits:
• Excellent CPD opportunities
• Bonus
• Car allowance
• Perkbox subscription
• Eye care voucher
Head of Sales And Business Development
£40,000 - £50,000 Per Annum
The Skills Network is looking for a highly talented Head of Sales And Business Development
We are looking for a unique Head of Sales And Business Development
The Role:
The Candidate:
The ideal candidate will be someone with an extremely strong record of achievement in a new business sales and growth of accounts position within the software and/or online training environment. A background in selling into departments into mid and senior level would be a major advantage along with an understanding of e-learning in any markets.
You will work closely with your sales team and marketing departments to help build your pipeline but ultimately you are the one that is driving the sales cycle for you and your team at every stage. This position will require that you travel depending on the needs of prospects so travel of 50% may be an expectation.
Benefits:
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Compliance Administrator
Salary: £16,000 per annum
The Skills Network are in search of a Compliance Administrator to work with our Administration team. This is a full time 3 months fixed term position.
The Role
This Compliance Administrator role will be responsible for the day to day processing of individual applicants whilst providing administrative support to all delivery departments.
• Meet daily targets/expectations as set by line manager
• Send out individual client paperwork in accordance with contract requirements
• Follow structured guidelines and processes designed for clients to return paperwork in a timely manner
• Maintain up-to-date and accurate contact records for all learners
• Contact learners as and when required, e.g. regarding missing information and paperwork return etc.
• Professionally handle inbound and outbound telephone, postal and electronic enquiries from learners
• Ensure all enrolment documentation is scanned and attached accurately within 48 hours of a learner account being created
• Ensure all learner paperwork is scanned and attached accurately on the day of receipt
• Provide support to other departments as and when required.
The Candidate
• Well organised and able to demonstrate a high level of accuracy
• Good communication skills and telephone manner
• Proven numerical and written skills
• Able to use all MS Office programs, particularly Word, Excel, Outlook and PowerPoint, and be familiar with other bespoke databases
• An eye for detail and a methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business.
Perks
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher
• Pension scheme
• 25 days holiday plus bank holidays.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Compliance Application Administrator
Salary: £16,000 per annum
The Skills Network are in search of a Compliance Application Administrator to work in our Administration team. This is a full time 3 months fixed term position.
The Role
This Administrator role will be responsible for the day to day processing of individual applicants whilst providing administrative support to all delivery departments.
• Meet daily targets/expectations as set by line manager
• Follow structured guidelines and processes designed for clients to return paperwork in a timely manner
• Maintain up-to-date and accurate contact records for all learners
• Contact learners as and when required, e.g. regarding missing information and paperwork return etc.
• Professionally handle inbound and outbound telephone, postal and electronic enquiries from learners
• Provide support to other departments as and when required.
The Candidate
• Well organised and able to demonstrate a high level of accuracy
• Good communication skills and telephone manner
• Proven numerical and written skills
• Able to use all MS Office programs, particularly Word, Excel, Outlook and PowerPoint, and be familiar with other bespoke databases
• An eye for detail and a methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business.
Perks
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher
• Pension scheme
• 25 days holiday plus bank holidays.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network is currently looking to recruit an Enrolment Officer due to increased growth within the Information and Enrolment team. This is a permanent position with an immediate start available.
Salary: £20,000-£25,000
The Role:
This role will provide high quality and customer focused enrolment service to learners at the employer address.
• To engage with employers and enrol learners on various work based learning programmes
• To assist learners with the completion of their enrolment paperwork
• To provide information, advice and guidance on The Skills Network portfolio
• To ensure all enrolment paperwork is accurately completed in line with partner expectations
• To ensure learners are eligible for funding
• Respond to learner queries
• To promote the benefits of online learning
• Liaise with the Information and Enrolment team
• Liaise with employers
The Candidate:
• Well organised and able to demonstrate a high level of accuracy
• Good communication skills
• Excellent presentational skills
• Ability to motivate others
• Good negotiation and liaison skills
• An eye for detail and methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business
• Must be able to drive
Benefits:
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher
• Company car
Head of Information and Enrolment
The Skills Network is looking for a highly talented individual to join our Information and Enrolment team. Responsible for the effective delivery of all Information and Enrolment functions, including the planning and management of Adult Education Budget (AEB) subcontract profiles.
Salary: £35-£45k
The Role:
• To lead on the matching / allocation of prospective learners to funding contracts, and the collection of all associated data and documentation to comply with funding eligibility rules
• Improvement of enrolment processes for learners recruited through all routes of learner acquisition, through innovation and research:
o For learners sourced via employers, to ensure that logistical arrangements allow for high quality induction activities to take place on the employers’ premises in accordance with set KPIs, and to ensure a consistently high level of customer service is provided to the employer and the learner
o For ‘individual’ learners, to take the lead on ensuring that online induction activities are appropriate and provide a high-quality experience of enrolment, induction and customer service
• Lead the drive for more efficient and accurate enrolment processes, including contributing to the ongoing development of online enrolment systems
• Through creation and implementation of effective sales and induction planning tools, to manage the fulfillment of AEB College contracts
• Provide regular information to the sales team in order to ensure the appropriate levels of activity in key areas relating to live contracts in order to ensure profiles are hit
• Set, review and manage KPIs in order to provide best service for enrollees, support of the sales team and efficient enrolment and induction planning.
• Set daily work flows for the office-based Information and Enrolment team and field-based Enrolment Officers
• Performance management, training and coaching for the Information and Enrolment team and Enrolment Officers
• Team motivation, organisation and morale
• Ultimate responsibility for compliant enrolment
• Ultimate responsibility for learner satisfaction at induction and enrolment
• Facilitate and support the observation quality assurance plan of Enrolment Officers
• Provide timely reports to management
The Candidate:
Knowledge and experience:
Self motivated who can work under own initiative. Must be well organised and able to demonstrate a high level of accuracy. Experience of managing a team is essential.
Skills required:
• Strong leadership skills
• Ability to analyse information to identify weaknesses and improvements
• Logical approach to problem solving and an aptitude for logistics
• Proven numerical and written skills
• Able to use word, excel and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Good telephone manner and excellent customer service
• Willingness to adapt and respond to the changing and varied needs of the business
Benefits:
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Senior Learner Support Advisor
Salary: £18,000 - £20,000 plus bonus
The Skills Network are in search of a Senior Learner Support Advisor to work in our Learner Services team. This is a full-time permanent position with an immediate start.
The Role
Responsible for the day to day operational management of the Learner Services team ensuring a proactive, professional and timely service to learners and employers and will support the delivery of high-quality learning programmes on behalf of our Business Partners alongside Learner Service Advisor duties.
• Manage and set daily workflows of the Learner Services Team
• To be the first point of contact and find a resolution for the team
• To keep the team motivated and organised
• Work with the Quality and Learner Services Manager to set KPI’s and regularly review them to maintain standards
• To monitor and performance manage the team against KPI requirements in order for contractual targets to be met
• To provide feedback, training, and coaching to the team on sample checks
• Responsible for ongoing training and development within the department
• To meet personal KPI’s in order for the company to meet its targets
• Deputise to cover the full Learner Services operation in manager’s absence
• To follow and ensure the team follow the Standards of Excellence to support the learning journey
• To work closely with Tutors and other Learner Support Co-ordinators to ensure allocation, capacity and deadlines are met and ensuring correct guided learning hours are maintained by tutors
• To ensure learner surveys are completed in line with KPIs
• To provide senior administrative reports for the senior management team
• To undertake other duties and responsibilities as directed by line management from time to time.
The Candidate
• Excellent communication, listening & problem-solving skills
• Excellent telephone manner
• Well organised and able to demonstrate a high level of accuracy.
• Proven numerical and written skills
• Able to use all MS Office programs particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
• An eye for detail and a methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business.
Perks
• Excellent CPD opportunities
• Bonus
• Perkbox subscription
• Eye care voucher
• Pension scheme
• 25 days holiday plus bank holidays.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Apprenticeship Delivery Manager
Salary: up to £35,000, car allowance and bonus
We are seeking an ambitious, driven and energetic Apprenticeship Delivery Manager to to oversee the overall quality of our apprenticeship provision.
This role is an exciting opportunity for a passionate leader who understands fully the privilege it is to have the opportunity to influence people’s futures as well as support organisations enhance the quality and growth of their workforce.
This role is for a leader who has a complete understanding and commitment to raising standards in the quality of each apprentice’s education, progress, and progression.
A strong knowledge of exceptional teaching and learning is essential with this role being expected to rigorously and relentless drive forward the standards of performance for each apprenticeship trainer.
You will be regularly monitoring and reporting against pre-defined targets and implementing agreed improvement strategies including the development and implementation of effective and efficient processes and systems.
You should have experience of implementing effective quality assurance and improvement processes and experience of working in a commercially competitive target driven environment.
You will also require strategic awareness of funding rules for apprenticeships and full understanding of the new Levy/non-Levy processes and working knowledge of ESFA audit and compliance requirements.
This role will also include
• Fully implement, monitor and enhance the effectiveness of the defined ‘TSN Apprenticeship Delivery Model’ making sure full compliance from all apprenticeship staff and stakeholders,
• Working closely with the Head, operationally drive forward the delivery of high-quality teaching, learning and assessment to ensure all learner progress and progression is accelerated and to ensure achievement rates significantly above that of the national position,
• Ensure strong partnership working with all End Point Organisations to make sure trainers are fully up to date with Gateway and EPA processes,
• Effective, robust and relentless operational leadership and management of apprenticeship, trainers and support staff,
• Working closely with the Quality Manager, carry out critical quality assurance and quality improvement mechanisms to relentlessly raise the standards of TLA and other activity which contributes to the progress, progression and overall experience for each apprentice and employer,
• Rigorous focus upon all staff performance management processes and continuous professional development activity to constantly raise the overall performance and effectiveness of the apprenticeship team,
• Maintain up to date knowledge of all sector relevant changes and updates in policy, procedures, and innovation (including EFSA, DfE, and Ofsted),
• To manage the timely completion of all contractual paperwork and the updating of all associated systems on a daily basis,
• To work proactively with curriculum apprenticeship leads and sales teams to ensure effective processes are applied and supported,
• To identify required intervention actions through the production of comprehensive weekly analysis to Senior Management,
• Produce for the management team a monthly suite of reports against set apprenticeship KPIs to allow effective monitoring of targets and implementation of remedial action plans,
• To attend sales strategy meetings to ensure both planned and emerging targets can be converted effectively,
• To provide input into the tendering process of apprenticeship recruitment related service opportunities including added value to the client,
• To attend monthly performance monitoring reviews to report back on progress against prior actions/take forward agreed support,
• To undertake appraisals for direct reports and support with job-related training,
• Complying with college-wide policies and procedures,
Undertaking any other duties as may be reasonably required by the corporation.
The Candidate:
Qualifications:
• Qualified to at least graduate level (or equivalent professional qualification),
• Teaching qualification,
• Qualified Assessor/Verifier,
• Level 2 English and Maths.
Knowledge, Skills, and Experience:
• A successful track record of managing staff and or teams to achieve or exceed set targets.
• Strong and proven knowledge and experience in the planning and delivery of modern and highly effective Teaching, Learning and Assessment practice within apprenticeship provision.
• Strong operational experience in using OneFile, CognAssist and Skills Forward (formally ForSkills) online learning software
• The ability to develop a culture of high expectation of performance ensuring achievement of excellent standards of teaching, learning, and assessment.
• Significant experience of leading and managing all aspects of apprenticeship provision to include managing information systems
• Thorough knowledge and understanding of the curriculum and qualifications across apprenticeships.
• Able to motivate and inspire staff to achieve.
• Excellent communications skills with people at all levels.
• Good proactive networking skills, and an understanding of the value and practice of using social networking.
• Team leading skills that include supporting staff development and how to motivate staff.
• An innovative and creative thinker with a proven track record which demonstrates an ability to transform ideas into practice.
• Strong analytical skills
Personal Characteristics and Behaviours:
• Display leadership qualities.
• Ability to work under pressure and problem solve effectively.
• Ability to communicate and interact at all levels.
• Be able to professionally represent the company at all times.
• Exemplary communication skills.
• Acting in a decisive manner when required.
• Energetic and enthusiastic
• A structured and organised approach
• Friendly and approachable
• Professional appearance
Perks:
• Bonus
• Car allowance
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher
• Pension scheme
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Progression Advisor
Salary: OTE of £20,000 to £25,000 per annum
The Skills Network are in search of a Progression Advisor to work in our Consumer Sales team. This is a full-time permanent position with an immediate start. We are looking for an ambitious individual who is passionate about the impact education and skills have on the lives of all people.
The Role
This role is an essential part of the holistic service TSN aims to provide all learners in the aim to support the achievement of their career and skills plan. This role will be central to the delivery of high-quality information, advice and guidance (IAG) to all learners regarding their potential progression opportunities in the aim to enhance their opportunities for achieving their identified and desired career goals. All learners who are interested and ambitious for taking their next step will be referred through to this role to ensure that their progression is meaningful, bespoke and supports them in their drive to achieve their desired destination.
• To engage with new and existing TSN learners to offer a variety of learner loan funded training courses and qualification programs to support their development and progression.
• To generate appropriate levels of enrollees onto a course to meet personal KPIs and sales targets on a weekly and monthly basis.
• To ensure accurate contact records are kept for all customers using the internal CRM system and company databases.
• To undertake administrative duties associated with the role including but not limited to – daily summary reports, pipeline updates, sending information to individuals
• To liaise with the LSA and Consumer sales team to develop and share new opportunities.
• To follow up all organic learner loan enquiries and applications in a timely manner.
• To follow up all internal learner loan leads generated by other departments in a timely manner.
• To self-generate opportunities by calling completer data and providing progression information.
• To undertake sales/product training to ensure skills are developed in line with company expectations
• To provide reports to management as and when requested
• To attend regular performance management meetings with line management
• To undertake other duties and responsibilities as directed by line management from time to time
• To chase application responses where required.
• To be competent to complete a full learner loan application with the candidate before handing over to the admin team.
• To be fully proficient in learner loan policy and procedure though own self-development and learning.
• To provide suggestions and improvements to aid learners, TSN, and loan prevision performance.
The Candidate
• Excellent communication and presentation skills
• Experience in outbound or direct sales
• Proven numerical and written skills – must be able to demonstrate a high level of accuracy
• Able to use all MS Office programs particularly Word, Excel, and Outlook
• Previous experience in data entry or keeping contact records is preferred
• Must have an excellent telephone manner and be willing to make high levels of calls per day
• Willingness to adapt and respond to the changing and varied needs of the business
• Passionate about TSN learner progression
• Driven and target orientated
Perks
• Excellent CPD opportunities
• Bonus
• Perkbox subscription
• Eye care voucher
• Pension scheme
• 25 days holiday plus bank holidays.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
The Skills Network is a leading private training provider, delivering high quality courses and support to learners, employers and FE Colleges.
We are currently looking to build up our bank of flexible Distance Learning Tutors to assess and mark learners’ work and provide robust and developmental written feedback to learners on the Level 2 Certificate in the Awareness of Bullying in Children and Young People.
The position is home-based, with a requirement to attend one standardisation meeting per year (per course you mark on) at our head office in Selby, North Yorkshire. All work is carried out via our bespoke internet-based system, EQUAL.
NB: This role is freelance and therefore classed as self-employed.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.