Working at The Skills Network, you will be joining a diverse workforce who produce fantastic results and are passionate about what they do. Many of our roles are based at our HQ in Selby, North Yorkshire, but we also have many home-based positions to provide flexibility.
Telesales Advisor
OTE £25,000
Do you want to work in a fast paced, thriving sales environment with a commission structure that has no threshold? The minute you start selling you are earning a commission, your earning potential is entirely down to your effort level.
We are recruiting for a driven call centre professional who wants to develop within a successful company. Sales experience is advantageous but not essential.
This position based in airconditioned open planned offices and it is not a typical contact centre environment. In this role, you will have the independence to manage your own time and workload without been chained to an automatic dialler.
The Skills Network are a market leader in providing distance learning courses to various industries across England. We are expanding so can offer progression opportunities for those aspiring to further develop their career.
The package
We offer a basic salary of £16,500 - £20,000 with a realistic OTE of £25,000. This is uncapped so your effort dictates the rewards.
As part of The Skills Network family, we offer fast progression routes for high performers with fantastic personal training and development opportunities.
25 days holiday plus bank holidays
Perkbox subscription
Cooperate gym membership.
Training and development – CPD opportunities
Free fruit
Team building events
Company events
The role
• B2B sales promoting our fully funded L2 distance learning courses across the country
• Account management to existing customers
• Following up on warm leads generated from our marketing department
• Predominately outbound calls to prospective clients
• Collating customer information
• Generating new enquiries
The candidate
• Good telephone manner
• Highly driven
• Friendly and approachable
• Energetic and enthusiastic
• Willingness to adapt and respond to the changing and varied needs of the business
This position will be an ideal opportunity for anyone who is outgoing, confident and ready for a challenge. If this is you please click apply. This position is in a commutable distance from Doncaster, Castleford, Pontefract, Selby, York, Leeds and Goole.
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Sales Consultant
Salary: £18- £20k + uncapped bonus + plus benefits.
Looking for an exciting new role? Hungry for progression? Want to work in an exciting environment with huge opportunities for growth?
We are currently looking to recruit highly enthusiastic Sales Advisors to work in our fast-growing Sales Team based in Selby.
The Skills Network are passionate about our people and as you increase your skills you will reap the rewards as a top performer.
Working in a fast paced target driven environment you will be contacting customers and managing key accounts to promote all the benefits on offer from The Skills Network who are one of the largest training providers in the UK.
Perks:
25 Days annual leave, plus bank holidays
Great uncapped bonus scheme
Ongoing sales incentives throughout the year (Last year we gave away a £1000 Thomas Cook voucher) along side many weekly incentives.
Eyecare, Childcare vouchers, Pension
If you feel you have the necessary skills and experience for this role then hit apply!
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicants colleagues and partners is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Department: Product Development
Job title: Product Development Manager
Reports to: Director of Creative
Salary: OTE £38,000
Contract type: Fixed Term
Working hours: 37.5 hours per week
The Skills Network are in search of a Product Development Manager to work within our Selby offices. This position is to cover Maternity Leave from October 2019.
The role
This Product Development Manager role will involve managing the product development team and overseeing the full development lifecycle, from concept through to refinement of new published online and paper-based learning materials.
Reporting to the Director of Creative, the Product Develeopment Manager will bring creativity, flair, and energy to an already high performing team. The successfull candiate will be closely mentored by the existing Manager to ensure a smooth transition and handover of responsibilities.
This is an outstanding opportunity to join a fast-paced, online learning business at an exciting time of growth. The role will offer a positive career challenge and will allow the right person to shape and steer the product development of the business and contribute to our growth strategy.
If you are driven, have the relevant experience in project and people management and a positive ‘can do’ attitude then this role will offer a significant platform for personal and professional development. Working as part of a supportive management team with some exceptional people, there hasn’t been a better time to join The Skills Network.
Other duties and responsibilities
• Managing and reconciling the agreed budget with daily expenditure
• Ensure all projects are to time and budget
• Support Research Coordinator in sourcing new product opportunities for development and preparing new ideas for presentation to senior management team
• Liaise between authors and Awarding bodies throughout product lifecycle to ensure a consistent, high quality level of learning materials is developed against the qualification specification.
• Write and prepare all Consultancy Agreements for freelancers
• Collate and disseminate all relevant product information to ensure all teams across the business understand the content, purpose and target audience of the product
• Manage version control process for product portfolio
• Negotiate all fees and timescales with external consultants
• Design quotes and timescales for internal and external customers
• Organise and manage for all relevant internal and external testing of new products
• Coach and develop the Product development team in individual and team goals
• Complete and support in any requested Board/Senior Management actions
• Support Business Development Team in external client liaison.
The Candidate
Essential
• Experience in a project management or product development role
• A passion for delivering high standards
• Strong influencing skills, able to enthuse and motivate people at all levels
• Able to engage with the values and vision of the organisation
• The ability follow processes and procedures with a high level of attention to detail but flex these processes and procedures when the market or situation changes
• Highly organised and a self-starter
• A high level of attention to detail
• A good eye for creative, and high standards for design and customer experience
• Good team player
• The ability to work to tight timescales
• Pro-active, self-starter
Desirable
• An understanding of pedagogy
• Experience of using content management systems
• Good understanding of the UK education sector
• An understanding of the e-learning market would be advantageous
• Educated to degree level in project management, economics, advertising or other relevant field.
• Strong understanding of User Interface design, cross-browser compatibility, general web functions and standards
• Experience or understanding of the publishing process
Benefits
• Bonus awarded on publication of 8 new products
• Excellent CPD opportunities
• Perkbox subscription
• Eye care voucher
• 25 days holiday and bank holidays
• Corporate gym membership
• Bi-annual company events
• Free fruit
• Free parking
Job title: Head of Sales – SaaS Learning Technology
Reports to: Executive director of Sales
Salary bracket: £50,000 £60,000 OTE
Contract type: Permanent
Working hours: 37.5 hours per week
The Skills Network is one of the leaders in learning technology and delivery of distance learning qualifications.
Due to the continuous expansion of our organisation, we are looking to appoint a Head of Sales to lead on maintaining and growing our customer base within the learning technology industry. We have a large growth plan for our learning technology division and we require someone who can grow and develop a sales team, so we can recognise our vision of being the learning technology provider of choice over the next 3-5 years.
If you’re looking for a management role which is fast-paced, rewarding and has an uncapped potential earning pot, then this job is for you.
We are searching for a dynamic leader who has a successful history of selling learning technology to organisations, you’ll be passionate, driven and have a rock star work ethic.
Being accountable for the whole technology sales income line and customer service experience, this role requires you to manage the sales and operations manager, who will control office sales, whilst you will be fundamental to sales in the field.
You will have a strong sales background, it is vital that you have experience of presentations and closing large deals and it is desirable for you to be used to short contracts and renewals of 12 months.
We expect our people to lead by example, therefore this role requires both an individual sales contribution, as well as ensuring your team hit their goals and have a plan of how to exceed targets.
This role will require UK travel, as you will lead on managing our key learning technology partners.
In return, you’ll join an ever-growing team who share the same passion for the business, whilst being given clearly defined objectives for now and the future.
Key Responsibilities
• Hitting all targets – including your own personal contribution
• Passionate about transforming sales, service, and marketing
• Has high emotional intelligence
• Planning for exceeding sales targets
• Owning key relationships with tech customers and new large prospective customers
• Management of sales and operations manager and customer experience manager
• Working in conjunction with operational teams to ensure five star customer experience
• Ensuring execution of marketing strategy for the team – working with in-house marketing to consistently review lead generation
• Responsible for real-time reporting via CRM and constantly looking for efficiencies within sales processes or operational functions related to the account management team.
What are we looking for?
• A track record of leading and growing sales teams
• Coaching sales teams to enable them to close, account manage and forecast accurately
• Must be well organized, presentable, professional and able to demonstrate a high level of accuracy.
S
• Management of teams
• Excellent presentation skills
• Confident communication skills are essential
• Understanding of the sales process for SaaS products
• CRM proficient
• Excellent numerical and written skills
• Able to use the word, excel, outlook to a high standard
• Educated to Level 5 preferred but not essential
• Full clean driving license.
The Package
• Perkbox subscription
• Car allowance
• Company phone and laptop
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership.
Department: Educational Sales
Job title: Head of UK Account Management
Reports to: Executive director of Sales
Salary bracket: £50,000 £60,000 OTE
Contract type: Permanent
Working hours: 37.5 hours per week
The Skills Network is a leader in the distance learning market place. We deliver technology based products and services to over 5,000 corporate organisations per year.
Due to the continuous expansion of our organisation, we are looking to appoint a Head of UK Account Management to lead on growing our product offering into our current and new prospective large corporate organisations.
If you’re looking for a management role which is fast-paced, rewarding and has an uncapped potential earning pot, then this job is for you.
We require a dynamic leader to become an integral part of our sales function within the world of corporate training. Responsible for a UK wide account management team, you’ll be passionate, driven and have a rock star work ethic.
Leading a team that sells Apprenticeships and other training products into large corporate organisations, you will have a strong account management background and ideally, come from a role where selling products and services into the learning and development industry would be highly advantageous. Experience of a commercial role within Apprenticeships, learning technology or other educational products and services would also be beneficial.
We expect our people to lead by example, therefore this role requires both an individual sales contribution, as well as ensuring your team of account managers hit their goals and have a plan of how to exceed targets.
This role will require face to face meetings with our partners and therefore frequent UK travel will be required. The base location for this candidate is therefore flexible, with offices in central London and a headquarters in Selby, North Yorkshire.
In return, you’ll join an ever-growing team who share the same passion for the business, whilst being given clearly defined objectives for now and the future – all wrapped up within a development plan so you can clearly see how you can progress with the organisation and the positive impact you will make for The Skills Network and its customers.
Key Responsibilities
• Contributing to and executing the sales strategy for the Account Management team
• Hitting all targets – including your own personal contribution
• Planning for exceeding sales targets
• Owning the sales process and KPI’s for all account managers
• Owning key relationships with corporate customers and new prospective customers
• Management of the UK wide Account Management team
• Working in conjunction with operational teams to ensure five star customer experience
• Ensuring execution of marketing strategy for the account management team – working with in-house marketing to consistently review ROI
• Responsible for real-time reporting via CRM and constantly looking for efficiencies within sales processes or operational functions related to the account management team.
What are we looking for?
• A proven track record in successfully meeting and exceeding targets in field-based sales
• A track record of leading sales teams
• Experience of selling into the corporate learning and development world would be highly advantageous. Knowledge of apprenticeships, training and learning technologies would also be beneficial.
• Must be well organized, presentable, professional and able to demonstrate a high level of accuracy.
• Management of teams
• Excellent presentation skills
• Confident communication skills are essential
• Understanding of the sales process and dynamics
• CRM proficient
• Excellent numerical and written skills
• Able to use the word, excel, outlook to a high standard
• Educated to Level 5 preferred but not essential
• Full clean driving license.
The Package
• Excellent CPD opportunities
• Perkbox subscription
• Car allowance
• Company phone and laptop
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership.
Department: Marketing
Job title: Bid Manager
Reports to: Executive Marketing Director
Salary: £35,000
Contract type: Permanent
Working hours: 37.5 hours per week
Role Profile
This exciting, new role has been created to lead on the bids and tendering activity of The Skills Network. As a growing business with a broad portfolio of products and services, delivered nationally and internationally, we are investing in our bids and tendering capacity to support our growth plans.
The successful Bid Manager will take responsibility for all bid and tender activity and will own the end to end process from the early identification of bid and tender opportunities, to the analysis of the specification, the collation of all relevant information, the production of high quality bid submissions and the tracking of the process from initial enquiry to final result.
This role will operate across the whole business, working very closely with key Managers and Directors to align activity to the strategic direction of the organisation and will be responsible for maximising business opportunities for The Skills Network through the wining of bid and tender opportunities.
This is also an outstanding opportunity to shape and develop the bids and tendering function of the organisation in the years to come.
Key Reponsibilties
This is an excellent opportunity for an experienced bid writing professional to join a rapidly growing business at an exciting time. The Skills Network are looking to expand its bids and research capability with the creation of this new role. The successful person will have overall responsibility for the bidding and tendering activity of The Skills Network, supported by the Executive Management team and teams of experienced and passionate colleagues.
This role is critical to some of the exciting plans of the business and will offer an exciting career opportunity to someone who is looking to make an immediate impact, grow in their career and someone who thrives on working in a lively, fast-paced environment.
The role
• Researching and identifying potential bid and tender opportunities in line with the strategic priorities of The Skills Network.
• Engaging with relevant bid and tender portals across all sectors, both public and private to ensure maximum representation.
• Production of documentation in line with specified tender processes such as EOI, PQQ, ITT submissions and also working on any final presentation documents with selected stakeholders.
• Writing high quality winning proposal documents, including producing, coordinating and editing the written content.
• Writing and editing pre-qualification documents – focussing on strong USP and performance metrics and defining a strong ‘opening position’ to present The Skills Network favorably.
• Writing and editing capability statements and expression of interest documents – developing a deep knowledge of The Skills Network and its products, services, performance, and capabilities.
• Leading the bid and tender activity at each stage of individual tender projects, gathering technical information from internal departments in order to compile and ensure a high-quality bid submission. Strong relationship management focus.
• Ensuring all proposals are prepared in line with tender programme requirements – developing a clear understanding of the technical bid or tender specification and ensuring all content secured, produced and used is of the highest quality and linked to requirements.
• Managing the submissions process including the production and submission of all required documentation – to ensure bids and tenders are submitted before a deadline via the specified methods.
• Responsible for proof-reading material and providing technical and commercial writing skills. Working closely with internal marketing and design teams to ensure the production of high quality, accurate and well-presented materials.
• Assisting with development of bespoke proposals, best practice information, technique guides, template answers, and style sheets
• Developing and archive of bid and tender documents to analyse performance and to identify best practice for future submissions.
• Developing a suite of management reports to track relevant KPI’s such as live bids, lost bids, success potential, areas of interest/concern.
• Develop strong working relationships with key stakeholders from across the business to allow for the swift collation of data and support and to develop a mechanism to update stakeholders on bid progress.
What are we looking for?
• Exemplar analytical and bid writing skills – candidates must have experience in writing, submitting and winning large, complex bids across a range of sectors
• A degree in English, Creative Writing, Communications or an associated subject
• Strong organisational and project management skills – experience of working to strict deadlines.
• Relevant experience in bid writing, ideally 2-3 years or more in a large organisation however the quality of experience and the ability to make an impact are more important to us.
• Exceptional and strong inter-personal communication skills – ability to engage colleagues, managers and external stakeholders is essential
• Strong presentation skills – written and verbal
• Able to translate strategy into deliverable action plans
• Attention to detail, strong implementer and finisher of tasks
• A drive to win, to deliver high quality submissions and continuously improve the process and quality of output.
Desirable but not essential
• Experience working on bids and tenders in the education sector – AEB, AEB sub-contracting, Apprenticeship levy bids
• Experience of working on tenders in the digital / technology sector – e.g. Learner management systems or software solutions
• Experience of working on and winning bids with large corporate clients
• Experience of working on and/or writing winning bids for AEB (Adult Education Budget) in devolved budget regions.
The Package
• Excellent CPD opportunities
• Perkbox subscription
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership.
Department: Workbased Learning
Job title: Health and Social Care Trainer
Reports to: Apprenticeship Delivery Manager
Salary bracket: £27,000 - £30,000 plus car allowance
Contract type: Permanent
Working hours: 37.5 hours per week
Role Profile
Working as part of the apprenticeship delivery team this role is required to work independently visiting learners at a variety of sites within our delivery regions. This trainer will responsible for the delivery of high-quality teaching, learning, and assessment of Health and Social Care apprenticeship frameworks/standards (up to Level 5). This role will be fundamental in our organisations ambition to ensuring that learners gain the new knowledge and skills required to make exceptional progress with their development, achieve high grades and are ultimately successful in obtaining their qualification in a timely manner. There may also be an expectation for the delivery of functional skills English, maths, and ICT depending upon our apprentice's needs. In addition, there may also be an expectation to carry out fundamental Quality Assurance activity within the training team including IV and observation practice.
The role
This role requires high quality, committed and passionate trainer who will have a deep understanding of Health and Social Care apprenticeship qualifications and a real desire to transform our learners’ lives and help employers to grow their business. The trainer will need a real passion for teaching and learning, be personable and engaging as well as organised and self-reliant. An enthusiastic professional with an excellent experience of delivering apprenticeship framework/standards preferably to learners in the workplace and hold the appropriate level of qualifications to meet Awarding Organisation requirements. As an essential car user, the trainer must hold a full UK driving licence, be a confident and able driver, have access to their own vehicle and have the right to live and work in the UK.
Main Duties
• Deliver full training and support learners to achieve Health and Social Care qualifications. In addition, deliver full training and support learners to achieve English, maths and ICT qualifications up to Level 2 (where appropriate)
• Development of a high quality Individual Learning Plans for the learner that creates personalised learning to enable the learner to undertake the learner journey and achieve the required learning outcomes
• Develop resources and materials for apprenticeship framework/standards including high quality ‘Schemes of Work’ and training plans
• Manage a caseload of learners, providing customised high-quality delivery
• Guide and support learners and their employers in the effective pursuit of their qualifications, individual learning programme and progression planning,
• Visit each Apprentice in the workplace on a regular basis in order to assess their progress and deliver teaching sessions. You will also carry out remote sessions in between face to face visits with learners. Maintain regular contact with learners and deliver high quality learning and development
• To meet learning outcomes and improving soft skills in a flexible and appropriate manner within the environment in which they are located, to ensure achievement of standards in accordance with the TSN learner journey and timely achievement
• Using ‘Skill Forward’, ‘CognAssist’ and ‘OneFile’, ensure all learner records, progress and reporting are kept up to date and provided in a timely manner to support management reporting and audit requirements.
• Ensure learner progress reports are kept up to date and are correct and submitted weekly to the manager
• Ensure the manager is notified of any learners at risk or any issues immediately and withdrawals are completed and submitted in a timely manner
• Play an active part in the promotion and awareness of Safeguarding of learners across the business and externally as appropriate, and to help prevent acts of radicalisation and extremism
• Where appropriate, include learning and teaching of Equality & Diversity in line with the qualification they are completing, and TSN policy and procedures relating to equality and diversity
• Where appropriate, carry out fundamental quality assurance activity including IV and observation practice across the Health and Social Care training team
• Ensure the well-being and safety of the learner throughout their period of learning
• Attend team meetings and Moderation/validation workshops
• Gain feedback from learners and employers through focus groups, surveys and verbal feedback as appropriate and contribute to the course evaluation
• Ensure timely achievements are met, including retention and achievement targets by implementing strategies and supporting learners in self-esteem and confidence-building activities
• Collaborate with the Apprenticeship Delivery Manager and the Director for Curriculum and Quality and pursue opportunities for growth by developing high quality online learning products for high quality apprenticeship development
• Maintain strong links with their team members, ensuring all activity is complementary and utilises the existing knowledge, expertise, resources, and industry business links within our organisation
• Carry out all duties and work in accordance with the TSN quality improvement procedures and in the spirit of the TSN values
What are we looking for?
Essential Criteria
Qualifications:
• Sector specific qualifications (at level 3 or above)
• Teacher training qualification (at level 3 or above)
• English and maths qualifications (at level 2 or above)
Skills, Knowledge, and Experience
• Successful experience of working in the modern training/education sector delivering apprenticeship frameworks/standards
• Knowledge, skill and successful track record for the delivery of high-quality teaching, learning and assessment practice which contributes to excellent learner progress and outcomes.
• Good level of IT/digital skills
• Strong organisational skills to manage apprenticeship caseloads, workplace visits, and high-quality learning activity. Ability to manage a constant workload with conflicting demands to achieve timely targets
• Experience of using OneFile, CognAssist and Skills Forward software
• Able to use all MS Office programs particularly Word, Excel, Outlook and powerpoint and be familiar with other bespoke databases
• An ability to demonstrate excellent communication skills and the ability to relate to a wide range of people
• Ability to work effectively as a member of a team
• Commitment to high professional and personal standards of work and of conduct
Desirable
• ICT qualification (at level 3 or above)
• TAQA/CAVA assessment qualification
Personal characteristics
• Infectious passion and commitment to the delivery of high quality, career defining and life changing education
• Energetic and enthusiastic approach to work
• Ability to work without constant supervision
• Structured and organised approach
• Friendly and approachable
• Professional appearance
The Package
• Excellent CPD opportunities
• Perkbox subscription
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership
Department: Work based Learning
Job title: Health and Social Care Trainer and IQA
Reports to: Apprenticeship Delivery Manager
Salary bracket: £27,000 - £30,000 plus car allowance
Contract type: Permanent
Working hours: 37.5 hours per week
Role Profile
Working as part of the apprenticeship delivery team this role is required to work independently visiting learners at a variety of sites within our delivery regions. This trainer will responsible for the delivery of high-quality teaching, learning, and assessment of Health and Social Care apprenticeship frameworks/standards (up to Level 5). This role will be fundamental in our organisations ambition to ensuring that learners gain the new knowledge and skills required to make exceptional progress with their development, achieve high grades and are ultimately successful in obtaining their qualification in a timely manner. There may also be an expectation for the delivery of functional skills English, maths, and ICT depending upon our apprentice's needs. In addition, there may also be an expectation to carry out fundamental Quality Assurance activity within the training team including IV and observation practice.
The role
This role requires high quality, committed and passionate trainer who will have a deep understanding of Health and Social Care apprenticeship qualifications and a real desire to transform our learners’ lives and help employers to grow their business. The trainer will need a real passion for teaching and learning, be personable and engaging as well as organised and self-reliant. An enthusiastic professional with an excellent experience of delivering apprenticeship framework/standards preferably to learners in the workplace and hold the appropriate level of qualifications to meet Awarding Organisation requirements. As an essential car user, the trainer must hold a full UK driving licence, be a confident and able driver, have access to their own vehicle and have the right to live and work in the UK.
Main Duties
• Deliver full training and support learners to achieve Health and Social Care qualifications. In addition, deliver full training and support learners to achieve English, maths and ICT qualifications up to Level 2 (where appropriate)
• Development of a high quality Individual Learning Plans for the learner that creates personalised learning to enable the learner to undertake the learner journey and achieve the required learning outcomes
• Develop resources and materials for apprenticeship framework/standards including high quality ‘Schemes of Work’ and training plans
• Manage a caseload of learners, providing customised high-quality delivery
• Guide and support learners and their employers in the effective pursuit of their qualifications, individual learning programme and progression planning,
• Visit each Apprentice in the workplace on a regular basis in order to assess their progress and deliver teaching sessions. You will also carry out remote sessions in between face to face visits with learners. Maintain regular contact with learners and deliver high quality learning and development
• To meet learning outcomes and improving soft skills in a flexible and appropriate manner within the environment in which they are located, to ensure achievement of standards in accordance with the TSN learner journey and timely achievement
• Using ‘Skill Forward’, ‘CognAssist’ and ‘OneFile’, ensure all learner records, progress and reporting are kept up to date and provided in a timely manner to support management reporting and audit requirements.
• Ensure learner progress reports are kept up to date and are correct and submitted weekly to the manager
• Ensure the manager is notified of any learners at risk or any issues immediately and withdrawals are completed and submitted in a timely manner
• Play an active part in the promotion and awareness of Safeguarding of learners across the business and externally as appropriate, and to help prevent acts of radicalisation and extremism
• Where appropriate, include learning and teaching of Equality & Diversity in line with the qualification they are completing, and TSN policy and procedures relating to equality and diversity
• Where appropriate, carry out fundamental quality assurance activity including IV and observation practice across the Health and Social Care training team
• Ensure the well-being and safety of the learner throughout their period of learning
• Attend team meetings and Moderation/validation workshops
• Gain feedback from learners and employers through focus groups, surveys and verbal feedback as appropriate and contribute to the course evaluation
• Ensure timely achievements are met, including retention and achievement targets by implementing strategies and supporting learners in self-esteem and confidence-building activities
• Collaborate with the Apprenticeship Delivery Manager and the Director for Curriculum and Quality and pursue opportunities for growth by developing high quality online learning products for high quality apprenticeship development
• Maintain strong links with their team members, ensuring all activity is complementary and utilises the existing knowledge, expertise, resources, and industry business links within our organisation
• Carry out all duties and work in accordance with the TSN quality improvement procedures and in the spirit of the The Skills Network values.
What are we looking for?
Essential Criteria
Qualifications:
• Sector specific qualifications (at level 3 or above)
• Teacher training qualification (at level 3 or above)
• English and maths qualifications (at level 2 or above)
• TAQA/CAVA assessment qualification
Skills, Knowledge, and Experience
• Successful experience of working in the modern training/education sector delivering apprenticeship frameworks/standards
• Knowledge, skill and successful track record for the delivery of high-quality teaching, learning and assessment practice which contributes to excellent learner progress and outcomes.
• Good level of IT/digital skills
• Strong organisational skills to manage apprenticeship caseloads, workplace visits, and high-quality learning activity. Ability to manage a constant workload with conflicting demands to achieve timely targets
• Experience of using OneFile, CognAssist and Skills Forward software
• Able to use all MS Office programs particularly Word, Excel, Outlook and powerpoint and be familiar with other bespoke databases
• An ability to demonstrate excellent communication skills and the ability to relate to a wide range of people
• Ability to work effectively as a member of a team
• Commitment to high professional and personal standards of work and of conduct
• 2 years’ experience working within a Quality Assurance role
• Experience in delivering/QA a level 5 Leadership and Management
Desirable
• ICT qualification (at level 3 or above)
Personal characteristics
• Infectious passion and commitment to the delivery of high quality, career defining and life changing education
• Energetic and enthusiastic approach to work
• Ability to work without constant supervision
• Structured and organised approach
• Friendly and approachable
• Professional appearance
The Package
• Excellent CPD opportunities
• Perkbox subscription
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership
Business Development Executive
37.5 hours a week
£20,000 basic OTE £30,000
The Skills Network are in search of a Business Development Executive to work within our busy Business Development department. This is a permanent position with an immediate start available.
This Business Development Executive role is an integral part of delivering personal and team sales targets for the Education Sales Team. This sales role will be responsible for developing new business opportunities, maximising existing relationships and supporting senior management in executing an effective sales strategy.
The Role
• Ensure new business opportunities are developed through effective sales strategies, including but not limited to digital marketing, social media campaigning, Events, Self-lead generation, and other initiatives
• Establishing contacts and develop relationships with prospects in the Education Sector to drive product sales
• Generation of own appointments
Visit clients to evaluate needs and promote products and services, presenting the products when required
• Maintain good relationships with existing clients, gaining repeat business wherever possible
• Meet or exceed personal targets set to enable the company to meet sales targets
• To undertake senior administrative duties associated with the role including but not limited to updating the TSN Sales CRM system, summary reports and creating proposals
Maintain relationships with clients by providing support, information, and guidance
• Engage with the Marketing Teams in supporting sales activity to drive lead generation
• Undertake other duties and responsibilities as directed by line management from time to time
What are we looking for?
Knowledge and experience:
• Self-motivated who can work under own initiative.
• Have a proven track record in successfully meeting and exceeding targets in related field-based sales
• Must be well organized, presentable, professional and able to demonstrate a high level of accuracy.
• Previous experience in sales is essential
Skills
• Excellent presentation skills
• Confident communication skills are essential
• Understanding of the sales process and dynamics
• Excellent numerical and written skills
• Able to use word, excel, outlook to a high standard
• Educated to Level 5 preferred but not essential
• Full clean driving license
The Package
• Excellent CPD opportunities
• Perkbox subscription
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Salary £18,000 - £20,000
37.5 hours a week
The Skills Network are in search of an IT Support Technician to work within our busy IT department. This is a permanent position with an immediate start available
Reporting directly to the IT Manager, the IT Support role will be responsible for assisting in ensuring all IT infrastructure for internal staff and customers is running smoothly and effectively.
The role will primarily be a first line support role. This will involve answering and actioning tickets on the in-house ticketing system. Tickets will primarily be user PC issues and support with our elearing platform for both internal and external users.
The role also includes the daily maintenance of all in-house hardware and software providing support to all internal users.
The successful candidate will be expected to carry out their duties in a way which enhances the positive reputation of the department.
The Role
• Lead with helpdesk support for any learning platform users
• Main point of contact for initial technical queries about learning platform from customers
• Reporting of bugs and feature requests utilising the appropriate communications channels
• Working with the IT Manager to ensure that all computer systems, office network and telephony provide an effective and uninterrupted service to business operations through the use of the ticketing system
• To perform hardware and software maintenance duties as required
• To provide Active Directory/Exchange maintenance/administration as required
• To provide competent technical assistance and advice
• Assist employees with IT related matters
• To undertake other duties and responsibilities as directed by line management from time to time
What are we looking for?
• Excellent command of English both written and spoken
• Strong knowledge of Microsoft Windows and Office
• Self-motivated
• Enthusiastic
• Proactive team worker
• Excellent communicator.
The Package
• Excellent CPD opportunities
• Perkbox subscription
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.