Information Services Administrator - Selby

Information Services Administrator

£14430 - £16,000 Per Annum

The Skills Network are in search of a Information and Services Administrator to work within our busy Information Services department. This is a permanent position with an immediate start available.

The Role:

• Meet daily targets/expectations as set by line manager
• Log the paperwork completed by Enrolment Officers
• Process all client enrolment paperwork in accordance with requirements, including but not exclusive to compliance checking, accurate and timely data inputting, identifying issues
• Meet Key Performance Indicators, including but not exclusive to error rates and inputting levels
• Update third party systems when required
• Send complete client paperwork to the funding partner
• Attend external partners training events as and when necessary
• Audit student record files in accordance with funding and compliance requirements
• Provide support to other departments as and when required
• Adhere to policies and procedures of the business
• Undertake any training relevant to the efficient execution of any of the above duties, and take responsibility for own professional development
• Undertake necessary Health & Safety responsibilities and duties as required by this post
• Undertake any necessary Data Protection responsibilities and duties as required by the post
• Undertake other duties and responsibilities as directed by line management from time to time
• Ensure the office is clean and tidy and clear desk policy is adhered to.

The Ideal Candidate will be:

• Well organised and able to demonstrate a high level of accuracy
• Good communication skills and telephone manner
• Proven numerical and written skills
• Able to use all MS Office programs particularly Word, Excel, Outlook and PowerPoint and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business.

Package:

• Up to £16,000 Per Annum
• Excellent CPD opportunities

If you are available for an immediate start please hit apply!

Job Types: Full-time, Permanent

Marketing Coordinator - Selby

Marketing Coordinator

Up to £25,000 per annum (tiered progression) 

The Skills Network are in search of a Marketing Coordinator to work within our busy Business Development department. This is a permanent position with an immediate start available.

The main purpose of this role is to assist the technology and learning resources sales team to maximise the potential for growth by creating innovative and engaging marketing methods to drive sales.

As a Marketing Coordinator, they will assist with creating and implementing strategy for both lead generation and communications. It will be their job to create new ideas, liaise with the relevant sales team, implement ideas and report on the outcome of these on a weekly basis.

The Role:

• Coordinate brand and marketing strategy to increase profitability and market share within the relevant sectors

• Engage with appropriate internal stakeholders including sales to ensure marketing objectives are delivered to a high standard

• Coordinate lead generation across B2B channels through campaigns, affiliates, social posts and marketing materials

• Execute strategy into effective marketing campaigns

• Weekly campaign reporting inclusive of lead counts and post campaign analysis

• Effectively use marketing channels as a lead generation tool – identifying strategy and implementing it

• Assist in creation of website content

• Assist with the coordination of events – identifying the most relevant events and reporting on the outcome

• Assist in writing copy for adverts and promotional materials

• Assist the Communications and PR Coordinator with relevant PR

• Coordinate targeted affiliate marketing activity

The Candidate:

• Enthusiastic

• Creative

• Structured and organised

• Friendly and approachable

• Strong ability to work within a team

• Excellent communicator

Essential Experience:

• A marketing related degree and/or at least 1 years’ experience in a marketing role

• Evidence of copywriting experience

• A general understanding of marketing strategy and the implementation of

• Evidence of a successfully carried out project

Desirable Experience:

• Experience of working within a B2B environment

• Competent working with Abdobe software i.e. Indesign and Photoshop

• Experience creating both print and digital collateral

• Reporting and analysis experience (ROI)

• Experience working within a CSS – uploading content

• SEO and digital experience

• Events experience

Benefits:

• Excellent CPD opportunities

• Perbox subscription

• Eye care voucher

Learner Services Advisor - Selby

Learner Support Advisor

Selby

37.5 hours per week

Up to £16,000 per annum

This critical Learner support role will provide a proactive, professional and timely service to learners and employers and will support the delivery of high quality learning programmes on behalf of our Business Partners.

The Role:

=         To follow structured guidelines and processes designed to support the learning journey

=         To contact learners as and when required, eg pre, on and post work due dates, course completion, course achievement, etc

=         To professionally handle inbound and outbound telephone, postal and electronic enquiries from learners and employers

=         To maintain up to date and accurate contact records for all learners

=         To manage own ‘learner bank’ including data retrieval, diary management, support of learners and successful completion of the learning journey

=         To work closely with Tutors and other Learner Support Co-ordinators to ensure allocation, capacity and deadlines are met and ensuring correct guided learning hours are maintained by tutors.

=         To complete regular learner surveys with allocated learners at the point of completion.

=         To assist the Employer Engagement Team in engaging with new employers to provide eligible learner leads/inductions as and when required

=         To undertake other duties and responsibilities as directed by line management from time to time.

The Candidate:

=         Excellent communication, listening & problem-solving skills

=         Excellent telephone manner

=         Well organised and able to demonstrate a high level of accuracy.

=         Proven numerical and written skills

=         Able to use all MS Office programs particularly Word, Excel, Outlook and PowerPoint and be familiar with other bespoke databases

=         An eye for detail and a methodical manner

=         Willingness to adapt and respond to the changing and varied needs of the business

Package:

=         Excellent CPD opportunities

=         Perbox subscription

=         Eye care voucher

=         Up to 16,000 per annum

Early Years Assessor - Selby

Early Years Assessor

Field Based – Nationwide

Full Time

£25,000

The Skills Network are in search of an Early Years Assessor to work within our busy Work Based Learning department. This is a permanent position with an immediate start available.

This role will support and assess learners in completing CACHE L2 and L3 within agreed timescales.

The Role:

•       To provide skills/knowledge input to candidates for CACHE L2 and L3 / QCF qualifications and assess competence to national occupational standards with a caseload of learners
•       To embed and teach functional skills English and maths to level 2 standard providing intensive coaching and training for learners where required
•       To provide ongoing numeracy and literacy support for learners who have completed level 2 functional skills or equivalent
•       To be responsible for and ensure knowledge and awareness of Safeguarding, Prevent, Health and Safety and E&D is embedded with the candidates
•       Timely completion of assessment reports and awarding body documentation
•       To maintain accurate records of the progress through student reviews, travel claims, visit logs, assessment logs, schemes of work and plans. Complete other documents relating to specific funding requirements for The Skills Network
•       Attend team standardisation meetings and meetings with employers regarding employer activity/learner progress
•       Complete any tracking systems via an e-portfolio as required
•       To participate in internal quality audits [IQA] on learner work as required
•       To liaise regularly with the Lead IQA/Work based Learning Manager and alert them to any concerns regarding candidate progress
•       To promote The Skills Network to employers/external stakeholders to feedback to the Work based Learning Manager, good news or areas for development
•       To agree an annual Continuous Professional Development plan (CPD), to maintain and log CPD in line with awarding bodies’ requirements. To continuously develop professional competence in the age ranges assessed including knowledge, industrial updating and maintain awareness of developments and changes to respective CACHE/QCF standards.

The Candidate:

•       A minimum two years’ experience of Apprenticeship/NVQ assessing.
•       Assessing Award (A1/A2/D32/D33/TAQA or equivalent qualification).
•       Minimum NVQ Level 3 or equivalent qualification in the sector area.
•       Sector experience.
•       GCSE English & Maths (A – C).
•       Must be able to drive.
•       Well organised and able to demonstrate a high level of accuracy.
•       Good communication skills.
•       Ability to motivate others.
•       An eye for detail and methodical manner.
•       Willingness to adapt and respond to the changing and varied needs of the business

Benefits:

•       Excellent CPD opportunities
•       Perbox subscription
•       Eye care voucher

Key Sales Account Manager - Selby

Salary: £18,000 - £20,000 Per Annum

37.5 hours a week

The Skills Network are in search of a Software Implementation and Onboarding Manager to work within our busy Sales department.

The Role:

•        Reporting directly to the Head of Sales, this role is to be responsible for all post sale customer onboarding, all training and complete account management of all EQUAL contracts, The Skills Network CRM system.

•       Also with external facing duties, the role will include meeting senior members of organization’s to present usage reports and other data to successfully embed EQUAL into their operation

•       The role will ensure the organization’s e-learning platform is successfully integrated with systems used by any new customer.

•       The successful candidate will be expected to carry out their duties in a way which enhances the positive reputation of the department.

•       Main point of contact for any EQUAL customer

•       Reporting of any customer requests and or issues

•       Key/important accounts may need face to face reviews travel would be required in this instance.

•       Account management of all existing EQUAL customers.

•       Regular meetings with EQUAL customers to ensure satisfaction and re-signature of any contracts

•       Cross-selling products to customers and selling in new products when launched to current customers

•       Provide all training required to customers on the platform – either face to face or through skype/go-to-meeting

The Candidate:

•       Strong knowledge of Microsoft packages

•       Proven ability to act in a decisive manner when appropriate

•       Excellent communication, presentation skills

•       Excellent numerical and written skills

•       Able to use word, excel, outlook to a high standard

•       Strong analytical skills

•       Educated to Level 5 preferred but not essential

•       Full clean driving license

•       Self-motivated

•       Enthusiastic

•       Proactive team worker

•       Excellent communicator.

•       Driven

•       Organized

Benefits:

•       Perkbox Membership

•       Eyecare Scheme

•       Excellent CPD opportunities

•       Car/ Car Allowance

Part time Assistant Caretaker - Selby

The role

• To vacuum all carpeted areas and to wash or mop the floors of the toilets
• To regularly clean toilets, toilet areas and the replenishment of toiletries etc.
• To cleanse hand basins in all toilets.
• To wash off dirty marks on wall tiling and mirrors.
• To clean internal glass
• To empty and clean bins and remove waste to designated areas
• To keep all surfaces dust free
• To keep the stock room clean and tidy
• To undertake any other duties as directed by the Business Support manager.

The candidate

• Ability to prioritise work load

• Ability to manage time effectively
• Able to communicate clearly and follow instructions.

Working hours

Part time 5pm-8pm Mon-Fri

Junior Web Developer - Selby

The Skills Network are in search of a Junior Web Developer to work within our busy Web and System department. This is a permanent position with an immediate start available.

The Junior Web Developer at The Skills Network will report to, and work alongside, the other Web Developers and will work on all web-based projects from start to finish as well as maintaining continuous training to raise the role to Middle Weight Developer level.

The Junior Web Developer will also assist in the bug and issue management of the online learning platform, EQUAL.

 The role

• Assist in the design, coding and testing of technical solutions
• Understand standard systems, development lifecycle processes and apply the correct methodology effectively on all projects and engagements
• Apply knowledge of industry trends and developments to improve service
• Understand project and development plans and be able to articulate roles, project goals and timelines when necessary
• Adhere to relevant coding standards as stipulate by Web Developer (Team Leader) and other Senior members of the Company
• Accurately deploy all technical developments
• Establish own responsibilities once assigned and work to personal work plans at all times.

The candidate 

• Expertise in at least one programming language
• Solid knowledge of HTML / CSS
• Knowledge of mockup and UI prototyping tools
• Understanding of security practices
• Familiarity with network diagnostics tools.

Skills

• Ability to code valid HTML, CSS, Javascript, PHP, PostgreSQL (or MySQL).
• Technical writing skills
• Good communication skills
• Interest in new technologies/developments, and forthcoming trends e.g. rich media/video, mobile apps, responsive design, gaming etc.

Desirable

• Experience in designing consumer-oriented websites or e-learning content
• Experience with Content Management Systems
• Thorough understanding of web functionality and UI.

Benefits

• Excellent CPD opportunities
• Perk box Prescription
• Eye Care Voucher 

IQA Early Years - Selby

IQA Early Years

22.5 hours a week

£25,000 Per Annum, Pro Rata

Responsible for the day to day operational management of the assessor team for the Early Year’s department ensuring a proactive, professional and timely service to learners and employers and will support the delivery of high quality learning programmes. 

The Role:

• Manage and set daily workflows of the assessors

• To be the first point of contact and find resolution for the team

• To keep the team motivated and organised

• Work with the WBL Manager to set KPI’s and regularly review them to maintain standards

• To monitor and performance manage the team against KPI requirements in order for contractual targets to be met

• To provide feedback, training and coaching to the team.

• Responsible for ongoing training and development within the department

• To meet personal KPI’s in order for the company to meet its targets

• To work closely with assessors to ensure allocation, capacity and deadlines are met and ensuring correct guided learning hours are maintained by assessors

• Guiding and supporting assessors to ensure quality and consistency of assessment

• Conducting formative and summative internal verification

• Monitoring and assessing assessor’s development and practice 

• Acting as Internal Quality Assurer.

• Following the guidance issued by both the Awarding Body and the College with regard to assessment practice and the completion of documentation.

• Demonstrating competence in the application of Health & Safety procedures, including the accurate and timely completion of all Health & Safety paperwork and records related to work-based learning programmes as required.

• Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liasing with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented.

• Undertaking staff development appropriate to the contractual requirements of the post and the needs of the section.

•  Completion of all paperwork required meeting audit requirements.

• Commitment to promoting equality and diversity.

• To provide reports for the senior management team as required

• Complete a sample of IAPs and reviews to ensure that assessors are compliant with regulatory requirements

• Conduct OTLA’s for the department in line with guidance from the WBL manager and the quality calendar. 

• To undertake other duties and responsibilities as directed by line management from time to time.

The Candidate:

• Excellent communication, listening & problem-solving skills
• Excellent telephone manner
• Well organised and able to demonstrate a high level of accuracy.
• Proven numerical and written skills
• Able to use all MS Office programs particularly Word, Excel, Outlook and PowerPoint and be familiar with other bespoke databases
• An eye for detail and a methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business
• Have experience of carrying out a course lead role
• Worked in a child care setting in a senior role
• Be a qualified IQA

Benefits:

•       Excellent CPD opportunities

•       Perbox subscription

•       Eye care voucher

Apprenticeship Curriculum Manager - Selby

Apprenticeship Curriculum Manager  

£20,000 - £30,000 per annum

Full Time

The Skills Network are in search of an Apprentice Curriculum Manager to work within our busy Work Based Learning department. This is a permanent position with an immediate start available. Responsible for the day to day operational management of the assessor team ensuring a proactive, professional and timely service to learners and employers and will support the delivery of high-quality learning programmes.

The Job Role:

• Manage and set daily workflows of the teaching team and IQA’s
• To be the first point of contact and find resolution for the teaching team
• To keep the team motivated and organized
• Work with the WBL Manager to set KPI’s and regularly review them to maintain standards
• To monitor and performance manage the team against KPI requirements in order for contractual targets to be met
• To provide feedback, training and coaching to the team.
• Responsible for ongoing training and development within the department
• To meet personal KPI’s in order for the company to meet its targets
• To work closely with assessors to ensure allocation, capacity and deadlines are met and ensuring correct guided learning hours are maintained by assessors
• Guiding and supporting assessors to ensure quality and consistency of assessment and teaching practice.
• Planning and monitoring formative and summative internal verification
• Coordinating external quality assurance visits
• Monitoring and assessing assessor’s and IQA’s development and practice 
• Following the guidance issued by both the Awarding Body and The Institute of Apprenticeships with regard to assessment practice and the completion of documentation.
•  Demonstrating competence in the application of Health & Safety procedures, including the accurate and timely completion of all Health & Safety paperwork and records related to work-based learning programmes as required
• Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented.
• Undertaking staff development appropriate to the contractual requirements of the post and the needs of the section.
• Oversee file audit compliance
• Commitment to promoting equality and diversity.
• To provide full management reports for the senior management team.
• Complete a sample of assessment plans and reviews to ensure that assessors are compliant with regulatory requirements
• Conduct OTLA’s for the department in line with guidance from the WBL manager and the quality calendar. 
• Take the lead on the quality calendar
• Develop and monitor sampling strategies and plans for all qualifications.
• Ensure that schemes of work are used to ensure a well-planned learner journey.
• Work towards gaining the judgment of outstanding in all areas
• Continue to support the change from frameworks to standards
• Induction of new teaching staff and internal quality assurance of staff as required
• Assessor recruitment plan to be monitored to ensure that all learners have excellent teaching staff at all times. 
• Ensure that CPD’s, CV’s and training plans are regularly updated. 
• To undertake other duties and responsibilities as directed by line management from time to time
 

The Candidate:

• Experienced manager (preferably in an apprenticeships role)
• Assessor experience
• Quality Assurance experience (preferably in an apprenticeships role)
• Excellent communication, listening & problem-solving skills
• Excellent telephone manner
• Well organised and able to demonstrate a high level of accuracy
• Proven numerical and written skills
• Able to use all MS Office programs particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
• An eye for detail and a methodical manner
• Willingness to adapt and respond to the changing and varied needs of the businessHave experience of carrying out a course lead role or similar.

Benefits:

•                   Excellent CPD opportunities
•                   Perk box Prescription
•                   Eye Care Voucher 

Consumer Sales Advisor - Selby

We are currently looking to recruit highly enthusiastic Sales Advisors to work in our fast-growing Consumer Sales Team based in Selby.

Working for The Skills Network, who are one of the largest training providers in the UK, you will be in a fast-paced target driven environment. Contacting individuals to sell a variety of training courses and qualification programs, working towards individual weekly and monthly sales targets.

As part of the The Skills Network family we offer fast progression routes for high performers with fantastic personal training and development opportunities.

Developing a career with us:

Working as part of The Skills Network family you’ll have access to our range of accredited training courses helping you drive your career to the next level. With 90% of our managers / senior managers coming from internal promotion we are dedicated to growing talent. You will also undertake sales training to ensure your skills are developed helping you to reach your targets.

Perks:

25 Days annual leave, plus bank holidays

Outstanding uncapped bonus scheme

Ongoing sales incentives throughout the year alongside many weekly incentives.

Eyecare, Childcare vouchers, Pension

If you this is the role to suit you then hit apply!