Working at The Skills Network, you will be joining a diverse workforce who produce fantastic results and are passionate about what they do. Many of our roles are based at our HQ in Selby, North Yorkshire, but we also have many home-based positions to provide flexibility.
Department: Educational Sales
Job title: Head of UK Account Management
Reports to: Executive director of Sales
Salary bracket: £50,000 £60,000 OTE
Contract type: Permanent
Working hours: 37.5 hours per week
The Skills Network is a leader in the distance learning market place. We deliver technology based products and services to over 5,000 corporate organisations per year.
Due to the continuous expansion of our organisation, we are looking to appoint a Head of UK Account Management to lead on growing our product offering into our current and new prospective large corporate organisations.
If you’re looking for a management role which is fast-paced, rewarding and has an uncapped potential earning pot, then this job is for you.
We require a dynamic leader to become an integral part of our sales function within the world of corporate training. Responsible for a UK wide account management team, you’ll be passionate, driven and have a rock star work ethic.
Leading a team that sells Apprenticeships and other training products into large corporate organisations, you will have a strong account management background and ideally, come from a role where selling products and services into the learning and development industry would be highly advantageous. Experience of a commercial role within Apprenticeships, learning technology or other educational products and services would also be beneficial.
We expect our people to lead by example, therefore this role requires both an individual sales contribution, as well as ensuring your team of account managers hit their goals and have a plan of how to exceed targets.
This role will require face to face meetings with our partners and therefore frequent UK travel will be required. The base location for this candidate is therefore flexible, with offices in central London and a headquarters in Selby, North Yorkshire.
In return, you’ll join an ever-growing team who share the same passion for the business, whilst being given clearly defined objectives for now and the future – all wrapped up within a development plan so you can clearly see how you can progress with the organisation and the positive impact you will make for The Skills Network and its customers.
Key Responsibilities
• Contributing to and executing the sales strategy for the Account Management team
• Hitting all targets – including your own personal contribution
• Planning for exceeding sales targets
• Owning the sales process and KPI’s for all account managers
• Owning key relationships with corporate customers and new prospective customers
• Management of the UK wide Account Management team
• Working in conjunction with operational teams to ensure five star customer experience
• Ensuring execution of marketing strategy for the account management team – working with in-house marketing to consistently review ROI
• Responsible for real-time reporting via CRM and constantly looking for efficiencies within sales processes or operational functions related to the account management team.
What are we looking for?
• A proven track record in successfully meeting and exceeding targets in field-based sales
• A track record of leading sales teams
• Experience of selling into the corporate learning and development world would be highly advantageous. Knowledge of apprenticeships, training and learning technologies would also be beneficial.
• Must be well organised, presentable, professional and able to demonstrate a high level of accuracy.
• Management of teams
• Excellent presentation skills
• Confident communication skills are essential
• Understanding of the sales process and dynamics
• CRM proficient
• Excellent numerical and written skills
• Able to use Microsfot Word, Excel and Outlook to a high standard
• Educated to Level 5 preferred but not essential
• Full clean driving license.
The Package
• Excellent CPD opportunities
• Car allowance
• Company phone and laptop
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership.
Business Development Executive
37.5 hours a week
£20,000 basic OTE £30,000
The Skills Network are in search of a Business Development Executive to work within our busy Business Development department. This is a permanent position with an immediate start available.
This Business Development Executive role is an integral part of delivering personal and team sales targets for the Education Sales Team. This sales role will be responsible for developing new business opportunities, maximising existing relationships and supporting senior management in executing an effective sales strategy.
The Role
• Ensure new business opportunities are developed through effective sales strategies, including but not limited to digital marketing, social media campaigning, Events, Self-lead generation, and other initiatives
• Establishing contacts and develop relationships with prospects in the Education Sector to drive product sales
• Generation of own appointments
Visit clients to evaluate needs and promote products and services, presenting the products when required
• Maintain good relationships with existing clients, gaining repeat business wherever possible
• Meet or exceed personal targets set to enable the company to meet sales targets
• To undertake senior administrative duties associated with the role including but not limited to updating the TSN Sales CRM system, summary reports and creating proposals
Maintain relationships with clients by providing support, information, and guidance
• Engage with the Marketing Teams in supporting sales activity to drive lead generation
• Undertake other duties and responsibilities as directed by line management from time to time
What are we looking for?
Knowledge and experience:
• Self-motivated who can work under own initiative.
• Have a proven track record in successfully meeting and exceeding targets in related field-based sales
• Must be well organized, presentable, professional and able to demonstrate a high level of accuracy.
• Previous experience in sales is essential
Skills
• Excellent presentation skills
• Confident communication skills are essential
• Understanding of the sales process and dynamics
• Excellent numerical and written skills
• Able to use word, excel, outlook to a high standard
• Educated to Level 5 preferred but not essential
• Full clean driving license
The Package
• Excellent CPD opportunities
• Eye care vouchers
• Pension scheme
• 25 days holiday plus bank holidays
• Free Fruit
• Biannual company events
• Team building days
• Company charity fundraising events
• Discounted gym membership
At The Skills Network, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, employees, and partners without regard to race, religion, gender, gender reassignment, age, disability, marital status, sexual orientation, pregnancy or maternity and any other characteristic protected under the Equality Act 2010. The Skills Network believes that diversity and inclusion among our applicant's colleagues and partners are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
37.5 hours per week
A critical element to the role is the research, findings and reporting which will influence The Skills Network’s direction in winning new business, its product development and marketing strategy.
Building relationships with external organisations / agencies / customers is key to the role to ensure TSN is at the forefront of any new sector developments.
The Role
General
What are we looking for?
Skills required
General
The Package
37.5 hours a week
£18,000
This role is responsible for supporting the Business Development team in achieving sales targets. This will be through appointment setting and diary management of the field-based Sales Account Managers.
This will be an office role, with the individual expected to set appointments with businesses over the phone by utilising leads supplied through various marketing channels and cold calling.
The Role
• Appointment setting for Business Development Managers
• Securing meetings for the Business Development Managers: Identify and contact personal leads through cold calling and generate new business leads both in the Education and Commercial Sector
• Maintain company's contact management database with accurate, up-to-date contact and activity details
• Respond promptly to all incoming leads and ensure these are followed up and maximised to full potential
• Plan and make follow-up calls
• Contribute ideas in terms of business growth strategy
• 75-150 Business to Business calls per day
• Other duties as assigned
General Responsibilities:
• To adhere to policies and procedures of the business
• Undertake any training relevant to the efficient execution of any of the above duties, and to take responsibility for his/her own professional development
• To undertake necessary Health and Safety responsibilities and duties as required by this post
• To undertake any necessary Date Protection responsibilities and duties as required by this post
• Undertake other duties and responsibilities as directed by line management from time to time
What are we looking for?
Knowledge, experience and skills:
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Excellent communication, listening & problem-solving skills
• Excellent telephone manner
• Very organised and able to demonstrate a high level of accuracy
• A strong work ethic with the willingness and drive to succeed
• Past phone call centre experience (outbound)
• Positive attitude
• Attention to detail
• Efficient computer skills
• CRM knowledge is a plus
• Previous experience in sales, customer service or other related fields
• Strong negotiation skills
• Proven numerical and written skills
• Able to use all MS Office programs, particularly Word, Excel, Outlook and Powerpoint and be familiar with other bespoke databases
• An eye for detail and methodical manner
• Willingness to adapt and respond to the changing and varied needs of the business
Sales Advisor
£16,500 - £18,000
37.5 hours per week
Do you want to work in a fast paced, thriving sales environment with a commission structure that has no threshold? The minute you start selling, you’re earning a commission, your earning potential is entirely down to your effort level. This role will support the continued growth of the company by providing telemarketing activity to fulfil the various college and employer contracts.
The role will support the ongoing relationship management of
existing partners and work closely with members of the team to secure new
partners.
The Role
General
What are we looking for?
Skills required
Personal Characteristics:
The Package
• Excellent CPD opportunities