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Health and Social Care Management Programme

This health and social care training course aims to provide learners with the necessary skills and knowledge needed when leading and motivating a team, planning and allocating work and understanding discipline within the workplace. It will also equip learners with core knowledge in the principles of team leading and decision-making. This health and social care training course is unique because within it, learners will gain an in-depth understanding of leadership, performance management, the induction of new staff and how to organise and delegate within the workplace.


Unit 1: Principles of team leading

This unit provides your learners with an understanding of various leadership styles, developing knowledge of team dynamics and the essential techniques needed to manage a team’s workload effectively. This unit also covers the impact of change and how a motivated team affects an organisation.

Unit 2: Leading and motivating a team effectively

Within this unit your learners will gain the knowledge and skills needed to communicate an organisation’s vision and strategy to their team, motivate team members, establish a common sense of purpose, encourage commitment and develop team work.

Unit 3: Understanding performance management

Here your learners will consider the value of formal and informal performance assessment in the workplace. They will also develop their knowledge of fair and objective assessment techniques, as well as methods used to set objectives and monitor performance against agreed standards.

Unit 4: Solving problems and making decisions

This unit introduces your learners to the ways they can recognise, investigate and analyse problems in order to resolve them using various techniques, such as creative thinking or brainstorming. Learners will also discover the difference between data and information, and learn how to interpret these sources.

Unit 5: Planning and allocating work

In this unit your learners will identify organisational targets relevant to their team, and learn how to set objectives, allocate work and monitor planned activity to achieve those targets. They will gain an understanding of the possible causes of variance from planned activity and how to improve performance within a team.

Unit 6: Understanding leadership

Here your learners will expand their knowledge of leadership styles and consider the possible positive and negative effects of certain leadership styles within the workplace. Learners will assess their own leadership behaviours and potential by analysing themselves in context and gaining feedback.

Unit 7: Understanding discipline in the workplace

This unit covers the legal aspects of the disciplinary process and how to deal with issues using an organisation’s policies and procedures as a guide. Your learners will develop their understanding of the purpose of disciplinary procedures and identify the skills needed as a manager to monitor discipline in the workplace.

Unit 8: Understanding induction of new staff in the workplace

This unit highlights the importance of an effective induction for new starters, as well as the legal aspects which should be included in the induction process. Your learners will also discover methods which can be used to evaluate the effectiveness of an induction and how to monitor progress during the induction process.

Unit 9: Understanding organising and delegating in the workplace

Within this unit your learners will gain an understanding of how to make effective use of their team’s individual knowledge and skills to efficiently plan and achieve objectives. This unit introduces learners to techniques which can be used to delegate, identify and overcome barriers to delegation, and will also focus on the benefits of empowerment in the workplace.

Key Information

Course Length 87 hours
Awarding Body NCFE
Learning Method(s)

Paper based
learning materials
with online assessment

Online learning
materials with
online assessment




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